Tailored Care Management for Children and Youth Served by the Child Welfare System

Available through Jul 1, 2025 Open Mental Health

Tailored Care Management for Children and Youth Served by the Child Welfare System


Register now for this online, self-guided course!

NC DHHS, Department of Health Benefits (DHB) has partnered with NC AHEC to assist in the implementation of Tailored Care Management, which was launched on December 1, 2022. NC AHEC provides practice support, technical assistance, and continuing professional development to help Tailored Care Management providers who have applied and passed the desk review in the transition and continuous quality improvement of Tailored Care Management. TCM courses are designed to assist TCM providers in implementing best practices within all treatment settings and among all providers.

This presentation will equip Tailored Care Managers with the knowledge needed to be effective care managers in collaborating with DSS Child Welfare Workers to promote positive health outcomes for children served by the child welfare system.

Click here to see all the current Tailored Care Management courses. Check back later for more options!

Approximate time to complete the course: 45 minutes

Learner content includes: A video and corresponding course handout

Participants have unlimited time to complete this course and access course materials.

By registering for this course, you are granting permission for your contact information and course completion information to be shared with DHHS-DHB and participating NC BH/IDD Tailored Plans for this continuing education activity. This session is recorded content from the live sessions.

This course is part of the online Tailored Care Management courses of recorded content. Please note, only Contact Hours and CEUs are available for the online courses.
For other credit options, please see the Live Webinar series here.

Provided by


A program of


An approved program of


Content provided by



Amy Eaton
Christine C Street, MSW, CCM, Program Director, NC Pediatric Society
Chameka L. Jackson, MSSA, LCSW, Senior Program Manager - Population Health, NC Medicaid

Target Audience

TCM supervisors, care managers, and extenders from the Tailored Plans, advanced medical home+ (AMH+) and care management agencies (CMA)


  • Describe effective collaboration between Tailored Care Managers and DSS Child Welfare Workers
  • Explain how to facilitate appropriate care coordination among service providers, families, involved entities and other stakeholders involved in the child welfare system


Tailored Care Management for Children and Youth Served by the Child Welfare System

7/1 12:00 PM–12:00 PM


.100 CEU

The Mountain Area Health Education Center designates this entire online continuing education activity as meeting the criteria for 0.10 CEU as established by the National Task Force on the Continuing Education Unit.

.750 Contact Hours

MAHEC designates this online continuing education activity as meeting the criteria for 0.75 Contact Hour.


$1000.00 This course is not intended for sale. It is only for certified AMH+/CMA TCM providers who have passed readiness review with NCQA. Sharing the discount code or TCM Web Portal with an unapproved agency can result in either agency being billed the stated amount for this course. By registering for this program, participants understand that their contact information may be shared with NC DHHS and the NC BH/IDD Tailored Plans (LME/MCOs). By checking the fee box, I agree to the above.
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