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Tailored Care Management Learning Collaborative - Year 3

Course # 71447 brochure iconDownload Brochure
Tailored Care Management Learning Collaborative - Year 3

Location

Live Webinar
Webex
Quiet Location with Reliable Internet Connectivity

Dates & Times

Dec 31, 1969 7:00 PM – Jun 5, 2024 1:30 PM

Contact

Do you have event related questions or need help with registration?

The North Carolina Department of Health and Human Services (NC DHHS), Department of Health Benefits (DHB) has developed a partnership with North Carolina Area Health Education Center (NC AHEC) to provide practice support, technical assistance, and continuing professional development to help Tailored Care Management (TCM) providers who have applied and passed the desk review to transition into the TCM service.

The TCM Learning Collaborative is designed to assist TCM candidates in developing the administrative tools to implement best practices within all treatment settings and among all providers. These sessions will be led by NC AHEC Practice Support to facilitate a coordinated learning experience with access to subject matter experts across the state. The Year 3 Learning Collaborative is focused towards Round 3 and future rounds of TCM implementation on the first week of each month, and focuses on NC DHHS, DHB TCM Office Hours on the third week of each month.

This collaborative includes 1-hour live webinar sessions occurring twice a month.

Please note: Participants must attend the entire session to receive credit. No credit is provided for DHB Office Hours. All sessions will be recorded and posted for future access on the TCM Web Portal. All TCM courses are for TCM certified AMH+/CMA employees only; contracted CINs and other agencies contracted to provide care management do not receive these courses for free. A discount code to allow free access will be provided to your agency administrator by your NC AHEC practice support coach. Please input your agency information at checkout. By registering for this program, participants understand that their contact information may be shared with NC DHHS and the BH/IDD Tailored Plans (LME/MCOs). By attending this event, participants agree to audio and video recording of the session, and posting of the recordings in an LMS.

Click here to see all the current Tailored Care Management courses.

June 5, 2024 - Session 68: TCM Focus Groups By Invitation Only

Provided by

MAHEC


A program of

NC AHEC


An approved program of

DHHSHB


By registering for this program,
participants understand that their contact information may be shared with NC DHHS.


Facilitated by the NC AHEC, Tailored Care Management Practice Support Team:

Liz Griffin, LCSW – Behavioral Health Program Manager - NC AHEC
Scott Melton, MDiv – NC AHEC TCM Continuing Professional Development Manager - MAHEC
Ken Watson, PhD – TCM Practice Support Coach - Wake AHEC
Kristen Smith – TCM Practice Support Coach - MAHEC
Ivy Williams – TCM Practice Support Coach - Area L AHEC
Donnesha Mckenzie, MSW, LCAS-A, LCSW-A – TCM Practice Support Coach - Southern Regional AHEC
Kehnesha Mitchell, MHA – TCM Practice Support Coach - South Piedmont AHEC
Stephanie Walker, MHA – TCM Practice Support Coach - Piedmont AHEC
Meaghan Holloway, MSW- TCM Practice Support Coach - Northwest AHEC
Paige Pressly Fuqua, MAEd, LCMHC – TCM Practice Support Coach - Eastern AHEC

Audience

Administrators and supervisors from advanced medical home+ (AMH+) and care management agencies (CMA) candidates who have applied and passed the desk review for Tailored Care Management, including physicians, nurses and various behavioral health substance use professionals

Objectives

TCM providers will learn how to:

check Implement best practices for TCM start-up
check Address TCM staff recruitment and retention
check Develop best practices in health equity in TCM
check Identify fundamentals of the TCM services, including the 1915i and HCBS, comprehensive care assessments, and patient panels/risk lists
check Identify best practices from members with complex diagnoses and how to incorporate community inclusion
check Improve communication through feedback sessions with DHB during TCM Office Hours (no credit provided for these sessions)

Fees

Cancellation Policy

This course is not intended for sale. It is for approved AMH+/CMA candidates only. A discount code for free access will be provided to you by your agency administrator. Participants must use their AMH+/CMA agency email to register. By registering for this program, participants understand that their contact information may be shared with NC DHHS and the BH/IDD Tailored Plans (LME/MCOs).

$960.00

Additional Resources

brochure iconDownload Brochure

Cancellation Policy

MAHEC has a pay-up-front policy for all CE programs. The only exceptions will be for pre-approved programs where an individual payment plan is appropriate. Registrations received without accompanying payment will not be processed and participants who have not paid the course fee will not be admitted into the program.

Unless otherwise noted in course materials, the following cancellation policy applies to all programs:

  • Cancellations must be in writing (fax, email, or mail).
  • Cancellations received more than 2 weeks prior to the event will receive 100% refund.
  • Cancellations received between two weeks and two full business days prior to the first day of the event are refunded at 70% of the registration fee subject to a minimum $25 cancellation fee.
  • No refunds or credits will be given for cancellations received less than two full business days prior to the event.
  • No vouchers will be issued in lieu of a refund.
  • Transfers/substitute(s) are welcome (please notify us in advance of the program).
Ready to continue your professional development?
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