TCM Annual Refresher Training

Description

Register now for this online, self-guided course!

NC DHHS has developed partnerships with North Carolina Area Health Education Centers (NC AHEC) to provide practice support, technical assistance, and continuing professional development to help Tailored Care Management providers who have applied and passed the desk review in the transition to Tailored Care Management. The TCM Continuing Professional Development programs are designed to assist TCM care managers, supervisors, and extenders with evidence-based practices in all treatment settings for the successful implementation of TCM.

This bundle of courses is a set of 12 one-hour refresher courses required for Tailored Care Management service provision. Care managers, care manager extenders, and supervisors have a full year to complete this training following the end of their first full year of deployment (See the TCM Provider Manual Appendix, p.87).

This bundle includes:

1. DEI, Implicit Bias, and Gaining Cultural Humility and Linguistic Humility for Tailored Care Managers
(Paris Andrew, PhD and Francisco Castelblanco, DNP, RN)
2. Increasing Independence through Assistive Technologies
(Allen Ray, CAPS)
3. The Intersection of Chronic Disease and Comorbid Behavioral Health Management: An Application of the SBIRT Model in Primary Care
(Victoria Soltis-Jarrett, PhD, PMHCNS/NP-BC)
4. TCM Role with Members Involved in the Criminal Justice System
(Evan A. Ashkin, MD, Tommy T. Green, CWH, NCPSS, and Melissa M. Larson, BS)
5. TCM Role with Members with I/DD
(Kenneth C. Bausell, BSN, RN, LaToya M. Chancey, LCMHCA, LCAS-R, Jessica LeBoeuf, PhD, and Kim Tizzard, BS)
6. Critical Incidents and Disasters: Gaining the Appropriate Knowledge and Skills to Respond
(Jessica D. Holton, MSW, LCSW, LCAS)
7. Transitions to Community Living
(Josh A. Walker, LCMHCS)
8. Social Determinants of Health: Practical Strategies for Assessment and Response
(Bebe B. Smith, MSW, LCSW)
9. Person-Centered Thinking for Healthcare Professionals
(Catherine Kluttz-Hile, MA, BSN, CDDN)
10. NC Innovations Waiver, and Home- and Community-Based Services
(NC DHHS Division of Health Benefits)
11. Transitional Care Services
(Ben N. Millsap, LCSW, LCAS, CCS)
12. Child and Family Treatment Teams in Tailored Care Management
(Deborah Moore, MSW, and Erica Velez, MSW, LCSWA)

Approximate time to complete the course: 12 hours
Learner content includes: Videos and corresponding course handouts
Participants have one year to complete this course and access course materials.

This course is part of the online Tailored Care Management courses of recorded content. Please note, only Contact Hours and CEUs are available for the online courses.
For other credit options, please see the Live Webinar series here.

Click here to see all the current Tailored Care Management courses. Check back later for more options!

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By registering for this course, you are granting permission for your contact information and course completion information to be shared with DHHS-DHB and participating NC BH/IDD Tailored Plans (LME/MCOs) for this continuing education activity. This course is not intended for individual sale. It is for TCM certified AMH+/CMA providers and Tailored Plans only; contracted CINs and other agencies contracted to provide care management do not receive these courses for free. A discount code to allow free access will be provided to your agency administrator by your NC AHEC practice support coach. Please input your agency information at checkout.

Target Audience

TCM care managers, supervisors, and extenders from the Tailored Plans, TCM certified clinically integrated networks (CINs), TCM certified advanced medical homes+ (AMH+) and care management agencies (CMA)

Objectives

At the end of these trainings, participants will be able to:

• Describe best practices for TCM care managers working with the following populations: criminal justice, I/DD, perinatal, and child and adult behavioral health.
• Demonstrate examples of providing TCM care management for individuals needing: full range of transitional services, critical incident response debriefing, care management assessment and response, and assistive/adaptive technologies.
• Develop awareness annually of: DEI, assistive technologies, chronic disease/comorbid BH treatment, critical Incident response debriefing, transitions to community living, social determinants of health, person centered thinking, overviews/updates on the full array of Medicaid services and eligibility criteria, transitional care services and best practices in child and family treatment teams/system of care.