Ethics and Safety Considerations in Tailored Care Management
Available through Jul 15, 2024 Closed Mental Health

Description
- Once registration has closed on July 15 -- if you are already registered for individual TCM course options -- you will have 90 days (October 14) to complete the course(s) before the courses are permanently closed.
- Any participants who do not complete the individual courses by October 14 will have to take Bundle 1 and Bundle 2 to complete their TCM training.
- As of July 15th, All new hires and hires returning to the field will have to take the bundled courses even if they are only missing 1 or 2 courses
Click here to register for: Tailored Care Management Core Curriculum Bundle: Part 1
July 1st, 2021 marked the start of NC Medicaid Transformation with the transition to Standard Care Plans. NC DHHS has begun the process of preparing for Tailored Care Management (TCM) to launch in December 2022. To prepare for this, DHHS has developed partnerships with North Carolina Area Health Education Center (NC AHEC) to provide practice support, technical assistance, and continuing professional development to help Tailored Care Management providers who have applied and passed the desk review in the transition to Tailored Care Management. The TCM Continuing Professional Development programs are designed to assist TCM candidates with evidenced-based practices in all treatment settings for the successful implementation of TCM.
This course will go over various ethical issues that human service workers and clinical staff need to be aware of in Tailored Care Management (TCM). It will offer best practices to prevent ethical dilemmas regarding boundaries, confidentiality, informed consent, mandated reporting, protected health information, and HIPAA. This course will also provide recommendations for maintaining staff safety when working in community-based services.
Click here to see all the current Tailored Care Management courses.
This course is part of the online Tailored Care Management courses of recorded content.
Please note, only Contact Hours and CEUs are available for the online courses.
For other options, please see the Live Webinar series here.
Approximate time to complete the course: 2.5 hours
Learner content includes: A video and corresponding course handout
Participants have unlimited time to complete this course and access course materials.
By registering for this course, you are granting permission for your contact information and course completion information to be shared with DHHS-DHB and participating NC BH/IDD Tailored Plans for this continuing education activity. This session is recorded content from the live sessions.




By registering for this course, you are granting permission for your contact information and course completion information to be shared with DHHS-DHB and participating NC BH/IDD Tailored Plans for this continuing education activity.
Facilitated by the NC AHEC, Tailored Care Management Practice Support Team:
Liz Griffin, MSW, LCSW – NC AHEC TCM Practice Support Coordinator - Piedmont AHECScott Melton, MDiv – NC AHEC TCM Continuing Professional Development Coordinator - Mountain AHEC
Ken Watson, BS, PCMH CCE, PhD – TCM Practice Support Coach - Wake AHEC
Kristen Smith, LPN, BA – TCM Practice Support Coach - Mountain AHEC
Ivy Williams, BS – TCM Practice Support Coach - Area L AHEC
Donnesha Mckenzie, MSW, LCAS-A, LCSW-A – TCM Practice Support Coach - Southern Regional AHEC
Tina Cooke, MA, LCMHCS, NJLPC, NJLCADC, CRC, ACS – TCM Practice Suppport Coach - Southeast AHEC
Kehnesha Mitchell, MHA – TCM Practice Support Coach - South Piedmont AHEC
Stephanie Walker, MPA – TCM Practice Support Coach - Piedmont AHEC
Meaghan Holloway, MSW - TCM Practice Support Coach - Northwest AHEC
Paige Pressly Fuqua, MAEd, LCMHC – TCM Practice Support Coach - Eastern AHEC
Target Audience
Administrators and supervisors from advanced medical home+ (AMH+) and care management agencies (CMA) candidates who have applied and passed the desk review for Tailored Care Management, including physicians, nurses and various behavioral health substance use professionals
Objectives
As part of the TCM Continuing Professional Development series, participants will:
- Identify ethical themes, and related practice applications, that are shared by the myriad of service providers in TCM
- Consider where resources are available to seek ethical codes/license requirements depending on your professional role
- Explain boundaries, confidentiality, informed consent, mandated reporting, and PHI/HIPPA
- Describe at least three safety considerations for TCM providers in the community
Faculty
- Andrea M. Winkler, LCSW, LCAS