Before Your Appointment

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FollowMyHealth Mobile Check In Process

You will receive a text message a few days prior to your appointment. This message will contain a secure link that will allow you to verify your information and fill out the paperwork needed for your visit. This will save time when you show up for your appointment and will mean we won’t need to give you paper forms when you arrive at our office! Watch our 90-second video below to see how this works. If you don’t have a smartphone, don’t worry—we’ll help you fill out the forms on an iPad when you come in for your appointment.

Mobile Check In FAQs

No, you will only need to use a smart phone. Alternatively, we can help you fill out these forms on a tablet when you arrive for your appointment.

Call 888-670-9775 (available Monday-Friday from 8:00 am-8:00 pm) or email

English and Spanish are the only options available at this time.

Yes, please let the front office staff know that you are here for your appointment. Completing Mobile Check In will help make your check-in process faster and help us collect paperwork virtually, but there are still some final steps we need to complete upon your arrival.

Make sure the last name you enter is the same as it appears on your insurance. If you don’t have insurance, please make sure it matches your legal ID. If you have multiple last names, make sure there is no hyphen or space between them.

If you are still having issues, please check in with the front office staff for assistance.

If you opt out of Mobile Check In, you will opt out of appointment reminders, Mobile Check In, and other communications from MAHEC. If you still want to opt out, please text the word "STOP" to the text that you received.

To opt back in, text the word "RESUME" to 82273.

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