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MAHEC Team-Based Quality Improvement

Course # 75882
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MAHEC Team-Based Quality Improvement

Location

Mountain Area Health Education Center
Pisgah Room
121 Hendersonville Road
Asheville, NC 28803-2868

Dates & Times

Oct 22, 2025 1:00 PM – Jan 21, 2026 7:00 PM

Contact

Do you have event related questions or need help with registration?

This course is designed for busy clinicians (physicians, nurses, and others), leaders and staff who want to learn basic quality improvement (QI) techniques and strategies to integrate continuous QI into daily work while providing leadership and guidance for interprofessional coworkers and trainees.

Implementing practice improvement relies on effective interprofessional teamwork where all members of the team contribute insights as part of analyzing the problem, brainstorming solutions and evaluating results. Because of this, and the fact that we learn best by doing, each team leader will identify a suitable project to use in the course and form an interprofessional improvement team. The team must include at least one member of a different discipline and include at least one trainee (student, resident, or fellow). Facilitation for teams will be available between workshop sessions.

Your entire team will enroll in the course. Prepare a 1-paragraph description of the project you intend to use for the course. Suitable projects have the following characteristics:

  • Something that you might reasonably be doing as part of your job

  • Addressing an identified need

  • Aligned with priorities of MAHEC or your department

  • Within your sphere of control or influence

  • Not overly dependent upon assistance from informatics or other scarce resources

  • Ready for analysis and action so that you can make progress during the course

  • Have data available that demonstrates the scope of the need or the ability to easily measure the process and outcomes involved.

Audience

Physicians, Nurses, Clinicians, Leaders, and others who wish to learn basic quality improvement (QI) techniques and strategies

Objectives

check Define and analyze a problem needing process changes
check Identify evidence-based change ideas that target factors contributing to the underlying issue (e.g., supported by baseline data and/or cause and effect analysis)
check Recognize that outcomes can differ by demographics of the population and that QI efforts can reduce or exaggerate those differences
check Develop a plan to manage the human responses to change and to communicate performance and outcomes to stakeholders using data
check Form an improvement team that works together to achieve the project aim
check Identify a balanced set of measures and data collection plan
check Plan and implement reliable process changes, analyze outcomes and identify a plan to sustain, scale up or adjust
check Share practical strategies to integrate teaching of QI principles during clinical experiences, e.g., involvement of trainees in improvement work

Fees

Cancellation Policy

Free, but must register to attend

FREE

Available Credits

You may need to click the plus signs below to see the credits offered for each session.

  • CEU .400

    The Mountain Area Health Education Center designates this entire live continuing education activity as meeting the criteria for 0.40 CEUs as established by the National Task Force on the Continuing Education Unit.

  • Contact Hours 3.500

    MAHEC designates this live continuing education activity as meeting the criteria for 3.50 Contact Hours.

  • Nursing Contact Hours 3.500

    3.50 Nursing Contact Hours Activity # AP 008-2468

    Mountain Area Health Education Center (MAHEC) is approved as a provider of nursing continuing professional development by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

  • CME for Physician Assistants 3.500

    Physician Assistants: AAPA accepts certificate of participation for educational activities certified for AMA PRA Category 1 Credits™ from organizations accredited by ACCME or a recognized state medical society. Physician Assistants may receive a maximum of 3.50 hours of Category 1 credit for completing this program.

  • AMA PRA Category 1 Credit TM 3.500

    Accreditation: The Mountain Area Health Education Center (MAHEC) is accredited by the Southern States CME Collaborative to provide continuing medical education for physicians.

    Credit Designation: MAHEC designates this live activity for a maximum of 3.50 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

  • CEU .400

    The Mountain Area Health Education Center designates this entire live continuing education activity as meeting the criteria for 0.40 CEUs as established by the National Task Force on the Continuing Education Unit.

  • Contact Hours 3.500

    MAHEC designates this live continuing education activity as meeting the criteria for 3.50 Contact Hours.

  • Nursing Contact Hours 3.500

    3.50 Nursing Contact Hours Activity # AP 008-2468

    Mountain Area Health Education Center (MAHEC) is approved as a provider of nursing continuing professional development by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

  • CME for Physician Assistants 3.500

    Physician Assistants: AAPA accepts certificate of participation for educational activities certified for AMA PRA Category 1 Credits™ from organizations accredited by ACCME or a recognized state medical society. Physician Assistants may receive a maximum of 3.50 hours of Category 1 credit for completing this program.

  • AMA PRA Category 1 Credit TM 3.500

    Accreditation: The Mountain Area Health Education Center (MAHEC) is accredited by the Southern States CME Collaborative to provide continuing medical education for physicians.

    Credit Designation: MAHEC designates this live activity for a maximum of 3.50 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

  • .000

    No Credit Offered For This Session

    • Speakers

    Ori Baber, PhD
    Graham Custar, MD
    Bryan Hodge, DO
    Stephen Hulkower, MD
    Cindy Ireland
    Shannon Jacquess, ChE, SSMBB
    Natalia Rabin, MA, MS, PCC
    Amy Russell, MD
    Nathan Spell, MD, FACP

    Sessions

    Solution Approach – Reliable and Feasible Solutions

    10/22 1:00 PM – 5:00 PM

    Implementation – Sustaining Results

    11/19 1:00 PM – 5:00 PM

    Project Presentations

    1/21 1:00 PM – 5:00 PM

    Additional Resources

    Cancellation Policy

    MAHEC has a pay-up-front policy for all CE programs. The only exceptions will be for pre-approved programs where an individual payment plan is appropriate. Registrations received without accompanying payment will not be processed and participants who have not paid the course fee will not be admitted into the program.

    Unless otherwise noted in course materials, the following cancellation policy applies to all programs:

    • Cancellations must be in writing (fax, email, or mail).
    • Cancellations received more than 2 weeks prior to the event will receive 100% refund.
    • Cancellations received between two weeks and two full business days prior to the first day of the event are refunded at 70% of the registration fee subject to a minimum $25 cancellation fee.
    • No refunds or credits will be given for cancellations received less than two full business days prior to the event.
    • No vouchers will be issued in lieu of a refund.
    • Transfers/substitute(s) are welcome (please notify us in advance of the program).
    Ready to continue your professional development? Register
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