Healthy Opportunities: Sensitive Services for HSOs and Pilot Staff; Privacy and Confidentiality for Survivors 2025
Available through May 1, 2026 Open Public Health

Description
Healthy Opportunities: Sensitive Services for HSOs and Pilot Staff; Privacy and Confidentiality for Survivors 2025
Module Description:
This module is designed for Human Service Organizations and other Pilot staff to understand the importance of privacy, safety, and confidentiality when working with beneficiaries and their data; particularly for those who may be survivors of interpersonal violence (IPV). This training will help learners define interpersonal violence, become familiar with pilot services for IPV survivors, and implement key requirements related to data security, safe outreach, and the "Unite Us" sensitive service functionalities.
Approximate time to complete the course: 90 minutes
Learner content includes: video and corresponding course handouts
The Framework:
North Carolina's Healthy Opportunities Pilot program is an unprecedented opportunity to test the integration of evidence-based, non-medical interventions into the state's Medicaid program. The Pilots will provide non-medical services to qualifying Medicaid members across four domains: housing, food, transportation and interpersonal violence/toxic stress. Critically, frontline care managers working in Pilot regions will play an essential role in identifying members that may benefit from Pilot services, recommending appropriate services and coordinating their care.

By registering for this course, you are granting permission for your contact information and course completion information to be shared with NC DHHS, participating NC BH/IDD Tailored Plans (LME/MCOs), and employers participating in the Healthy Opportunities Pilot for this continuing education activity.
Target Audience
Care Managers, HSOs, and HOP general staff
Objectives
Upon completion of this module, the leaner will be able to:
- Define Interpersonal Violence (IPV), describe some of the health impacts of IPV, and prevalence in North Carolina
- Recognize the importance of privacy, security, and confidentiality for the safety of IPV survivors (including those who have not disclosed their experience) and other sensitive populations
- Summarize Pilot services available for IPV survivors
- Describe key requirements related to delivery of IPV and other sensitive services within the Pilots
- Identify the legal and regulatory framework that protects the confidentiality of personal information of IPV survivors and other sensitive populations
Faculty
- Gina Bertolini, JD
- Madlyn C. Morreale, JD, MPH
- Cassandra Rowe, MPH
Sessions
Healthy Opportunities: Sensitive Services for HSOs and Pilot Staff; Privacy and Confidentiality for Survivors 2025
5/1 1:00 AM – 1:00 AM
Credits
1.000 Contact Hours
MAHEC designates this online continuing education activity as meeting the criteria for 1.00 Contact Hour.