MAHEC #71409 Closed

TCM Annual Refresher 1: DEI, Implicit Bias, and Gaining Cultural Humility and Linguistic Humility for Tailored Care Managers

TCM Annual Refresher 1: DEI, Implicit Bias, and Gaining Cultural Humility and Linguistic Humility for Tailored Care Managers

Location

Online Course
MAHEC
Asheville, NC 28803

Dates & Times

Jun 12, 2023 8:00 PM – Jul 1, 2025 8:00 PM

Contact

Do you have event related questions or need help with registration?

Register now for this online, self-guided course!


NC DHHS has developed partnerships with North Carolina Area Health Education Centers (NC AHEC) to provide practice support, technical assistance, and continuing professional development to help Tailored Care Management providers who have applied and passed the desk review in the transition to Tailored Care Management. The TCM Continuing Professional Development programs are designed to assist TCM care managers, supervisors, and extenders with evidence-based practices in all treatment settings for the successful implementation of TCM.


Click here to see all the current Tailored Care Management courses. Check back later for more options!


This program will identify and address barriers to care, including strategies to improve the cultural and linguistic humility of the behavioral health service delivery system. This program will also identify and address racial, ethnic, and cultural inequities in the access, availability, and quality of service delivery including LTSS needs, considerations for tribal populations, culturally and linguistically diverse populations, and forms of bias that may affect BH I/DD Tailored Plan members.

This course is not intended for sale. It is for certified AMH+/CMA providers and Tailored Plans only. A discount code to allow free access will be provided to you by your agency administrator. CINs and other agencies providing comprehensive care management that do not have a contract with MAHEC do not receive these courses for free. To contract with MAHEC, please contact Scott Melton.


Approximate time to complete the course: 1 hour


Learner content includes: A video and corresponding course handout


Participants have unlimited time to complete this course and access course materials. Please check with your administrators for TCM requirements on annual refresher courses.


By registering for this course, you are granting permission for your contact information and course completion information to be shared with DHHS-DHB and participating NC BH/IDD Tailored Plans for this continuing education activity. This session is recorded content from the live sessions.

This course is part of the online Tailored Care Management courses of recorded content. Please note, only Contact Hours and CEUs are available for the online courses.
For other credit options, please see the Live Webinar series here.



Provided by


MAHEC


A program of


NC AHEC


An approved program of


DHHSHB




Faculty:
Paris Andrew, PhD, PhD
Francisco Castelblanco, DNP, RN

Audience

TCM care managers, supervisors, and extenders from the Tailored Plans, TCM certified advanced medical homes+ (AMH+) and care management agencies (CMA)

Objectives

Participants will learn how to:

check Identify and address racial, ethnic, and cultural inequities in the access, availability, and quality of service delivery
check Identify and address barriers to care, including strategies to improve the Cultural Humility and Linguistic Humility of the BH service delivery system
check Discuss cultural humility and linguistic humility, including long-term supports and services (LTSS) needs, considerations for tribal populations, non-white populations, and forms of bias that may affect BH I/DD Tailored Plan members

Fees

Cancellation Policy

This course is not intended for sale. It is only for certified AMH+/CMA TCM providers who have passed readiness review with NCQA. Sharing the discount code or TCM Web Portal with an unapproved agency can result in either agency being billed the stated amount for this course. By registering for this program, participants understand that their contact information may be shared with NC DHHS and the NC BH/IDD Tailored Plans (LME/MCOs). By checking the fee box, I agree to the above.

$1000.00

Additional Resources

Cancellation Policy

MAHEC has a pay-up-front policy for all CE programs. The only exceptions will be for pre-approved programs where an individual payment plan is appropriate. Registrations received without accompanying payment will not be processed and participants who have not paid the course fee will not be admitted into the program.

Unless otherwise noted in course materials, the following cancellation policy applies to all programs:

  • Cancellations must be in writing (fax, email, or mail).
  • Cancellations received more than two weeks prior to the event will receive 100% refund.
  • Cancellations received between two weeks and five full business days prior to the first day of the event are refunded at 70% of the registration fee subject to a minimum $25 cancellation fee.
  • No refunds or credits will be given for cancellations received less than five full business days prior to the event.
  • No vouchers will be issued in lieu of a refund.
  • Transfers/substitute(s) are welcome (please notify us in advance of the program).
Ready to continue your professional development?
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