Tailored Care Management Learning Collaborative Year 4

12 Sessions: The TCM Learning Collaborative educational events are held on the second Wednesday of the month and DHB Office Hours are held the third Wednesday of the month (12:30-1:30pm).

July 1st, 2021, marked the start of NC Medicaid Transformation with the transition to Standard Care Plans. NC DHHS began Tailored Care Management (TCM) on December 1st, 2022. The Department launched Tailored Plans on July 1st, 2024. During these implementations, DHHS developed a partnership with the North Carolina Area Health Education Center (NC AHEC) to provide practice support, technical assistance, and continuing professional development to help Tailored Care Management providers who have applied and passed the desk review in the transition to Tailored Care Management.

The TCM Learning Collaborative is designed to assist TCM providers in developing the administrative tools to implement best practices within all treatment settings and among all providers. These sessions will be hosted by NC AHEC Practice Support and the Continuing Professional Development Department at MAHEC to facilitate a coordinated learning experience with access to subject matter experts across the state. The TCM Learning Collaborative facilitates educational content on the second Wednesday of each month and hosts the DHB Office Hours on the third Wednesday of the month from 12:30 to 1:30 pm.

The educational content for the TCM Learning Collaborative series consists of live presentations focusing on the comprehensive Chronic Health Conditions Series for Care Managers, Supervisors, and Care Extenders. The delivery format includes one-hour live DHB Special Update sessions, and education content sessions, occurring twice a month. Please ensure your staff register for this event.

This collaborative consists of one-hour live DHB Special Update sessions and Rounds 1-3 TCM Provider Focus Group webinars, occurring twice a month.

Fall Agenda
August 21, 2024 - Session 74: DHB Office Hours
September 4, 2024 - Session 75: TCM Round 3 Provider Focus Groups By Invitation Only
September 18, 2024 - Session 76: DHB Office Hours
October 2, 2024 - Session 77: TCM Focus Round 1 Provider Groups By Invitation Only
October 16, 2024 - Session 78: DHB Office Hours
November 6, 2024 - Session 79: TCM Round 2 Provider Focus Groups By Invitation Only
November 20, 2024 - Session 80: DHB Office Hours (Cancelled)
December 4, 2024 - Session 81: TCM Round 3 Provider Focus Groups By Invitation Only (Cancelled)
December 18, 2024 - Session 82: DHB Office Hours

Spring Agenda
January 8, 2025 - Session 83: Hurricane Helene Flexibilities and 1915(i)
January 15, 2025 - Session 84: DHB Office Hours
February 12, 2025 - Session 85: Chronic Health Conditions Series (Part 1)
February 19, 2025 - Session 86: DHB Office Hours
March 14, 2025 - Session 87: Chronic Health Conditions Series (Part 2)
March 19, 2025 - Session 88: DHB Office Hours
April 9, 2025 - Session 89: Chronic Health Conditions Series (Part 3)
April 16, 2025 - Session 90: DHB Office Hours (Cancelled)
May 14, 2025 - Session 91: Chronic Health Conditions Series (Part 4)
May 21, 2025 - Session 92: DHB Office Hours (Cancelled)
June 11, 2025 - Session 93: Chronic Health Conditions Series (Part 5)
June 18, 2025 - Session 94: DHB Office Hours

Click here to see all the current Tailored Care Management courses. Check back later for more options!

Please note: All those who register will be added to the TCM email list for announcements from NC DHHS DHB and NC AHEC TCM notifications. You must register each year to continue receiving notifications on TCM updates from NC AHEC and the Department. DHB Office Hour sessions will be recorded and posted for future access. By attending this event, participants agree to the audio and video recording of the session, as well as the posting of the recordings in an LMS for TCM providers to access.

By registering for this course, you grant permission for your contact information and course completion details to be shared with NC DHHS-DHB and participating NC BH/IDD Tailored Plans for the purpose of this continuing education activity.

This course is not intended for sale. It is for certified AMH+/CMA providers and Tailored Plans only. A discount code to allow free access will be provided to you by your agency administrator. CINs and other agencies providing comprehensive care management that do not have a contract with MAHEC do not receive these courses for free. To contract with MAHEC, please contact Scott Melton.

NC AHEC, Tailored Care Management (TCM) Team:

Liz Griffin, LCSW – NC AHEC Manager, Behavioral Health Practice Support (NC AHEC Program Office)
Scott Melton, MDiv – NC AHEC TCM Continuing Professional Development Manager (MAHEC)
Ken Watson, PhD – TCM Practice Support Coach - Wake AHEC
Kristen Smith – TCM Practice Support Coach - Mountain AHEC
Donnesha Mckenzie, MSW, LCAS-A, LCSW-A – TCM Practice Support Coach - Southern Regional AHEC+B134
Kehnesha Mitchell, MHA – TCM Practice Support Coach – South Piedmont AHEC
Stephanie Walker, MHA – TCM Practice Support Coach - Piedmont AHEC
Meaghan Holloway, MSW- TCM Practice Support Coach - Northwest AHEC
Paige Pressly Fuqua, MAEd, LCMHC – TCM Practice Support Coach - Eastern AHEC

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