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NC AHEC CHW Specialty Training Program: Client Interviewing

Course # 71395
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NC AHEC CHW Specialty Training Program: Client Interviewing

Location

Online Course
MAHEC
Asheville, NC 28803

Dates & Times

Jun 16, 2023 12:00 PM – Jun 15, 2027 12:00 PM

Contact

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About This Module


This module is divided into sections focusing on Key components of successful client interviews, how to build rapport with a new client and Motivational Interviewing.

Approximate time to complete the course: 60 minutes

Learner content includes: Video, corresponding course handout, exercises and a brief post test.

Participants have unlimited time to complete this course and access course materials.


About This Series

NC AHEC, as an anchor partner in the NC CHW Initiative, is committed to ensuring that Community Health Workers have access to ongoing training and professional development resources. As a vital workforce for advancing health equity, it is important that CHWs are able to deepen their knowledge and sharpen their skills for providing all North Carolinians with the opportunity for health and wellness. Through funding provided by the NC DHHS Division of Health Benefits (Medicaid), NC AHEC has worked with other key stakeholders, including CHWs and CHW supervisors, to develop standards for CHW Specialty training, identify key training topics, and develop a series of online modules specifically geared towards preparing CHWs to partner with primary care practices as part of the new Medicaid Managed Care network.

Each module provides continuing education credit recognized by the NC CHW Association for the purposes of maintaining certification. Some modules stand alone in terms of the topic covered while others can be combined to deepen CHW knowledge and skills on a particular topic. Each module has been co-developed with CHWs to ensure the focus of learning and style of education reflects CHW culture and real-life scenarios.

This course is part of the online NC AHEC Community Health Worker courses of recorded content.

Click here to see all the current CHW online courses. Check back later for more options!



Partners on the CHW Specialty Training Work Group:
Avery Health Education and Consulting, LLC
Carolina Community Tracing Collaborative
Central Piedmont Community College
CommUnity Healing through Activism and Strategic Mobilization (CHASM) Institute
Durham Technical Community College
Duke AHEC
Mountain AHEC
NC AHEC
NC Community Health Center Association
NC CHW Association
NC DHHS Office of Rural Health
North Carolina Central University
NorthWest AHEC
Piedmont AHEC
Saint Augustine's University
South Piedmont AHEC
Southern Regional AHEC
Wake AHEC
UNC Pembroke


In Collaboration with


UNM ECHONC-CHWA

IHI

By registering for this program,
participants understand that their contact information may be shared with NC DHHS.

Audience

Community health workers, lay health workers, outreach workers, and other frontline public health workers improving the health of their communities, and the supervisors, colleagues and allies of the CHW workforce.

Objectives

Upon completion of this activity, the participant should be able to:

check Identify key components of a successful effective client interview.
check List proven techniques that can be used to build rapport with a new client.
check Explain the use of OARs in a client interview.
check List and define the initial type of client interviews.
check Demonstrate the use of Cultural Humility.

Fees

Cancellation Policy

Free, but must register to attend

FREE

Available Credits

CEU .100

The Mountain Area Health Education Center designates this entire online continuing education activity as meeting the criteria for 0.1 CEU as established by the National Task Force on the Continuing Education Unit.

Contact Hours 1.000

MAHEC designates this online continuing education activity as meeting the criteria for 1.0 Contact Hour.

Speakers

Mahogany R. Graham, BSW, MSW

Sessions

NC AHEC CHW Specialty Training Program: Client Interviewing

6/15 12:00 PM – 12:00 PM

Additional Resources

Cancellation Policy

MAHEC has a pay-up-front policy for all CE programs. The only exceptions will be for pre-approved programs where an individual payment plan is appropriate. Registrations received without accompanying payment will not be processed and participants who have not paid the course fee will not be admitted into the program.

Unless otherwise noted in course materials, the following cancellation policy applies to all programs:

  • Cancellations must be in writing (fax, email, or mail).
  • Cancellations received more than 2 weeks prior to the event will receive 100% refund.
  • Cancellations received between two weeks and two full business days prior to the first day of the event are refunded at 70% of the registration fee subject to a minimum $25 cancellation fee.
  • No refunds or credits will be given for cancellations received less than two full business days prior to the event.
  • No vouchers will be issued in lieu of a refund.
  • Transfers/substitute(s) are welcome (please notify us in advance of the program).
Ready to continue your professional development? Register