Do you have event related questions or need help with registration?
July 1st, 2021 marked the start of NC Medicaid Transformation with the transition to Standard Care Plans. NC DHHS has begun the process of preparing for Tailored Care Management (TCM) to begin on December 1st, 2022. To prepare for this, DHHS has developed a partnership with North Carolina Area Health Education Center (NC AHEC) to provide practice support, technical assistance, and continuing professional development to help Tailored Care Management providers who have applied and passed the desk review in the transition to Tailored Care Management. The TCM Learning Collaborative is designed to assist TCM candidates in developing the administrative tools to implement best practices within all treatment settings and among all providers. These sessions will be led by NC AHEC Practice Support to facilitate a coordinated learning experience with access to subject matter experts across the state.
This collaborative includes 1-hour live webinar sessions occurring twice a month.
Please note: Participants must attend the entire session to receive credit. No credit will be provided for updates by the NCDHHS. These sessions will be recorded and posted for future access. By attending this event, participants agree to audio and video recording of the session and posting of the recordings in an LMS for TCM candidates to access.
Click here to see all the current Tailored Care Management courses.
The final session in Year Two TCM Learning Collaborative is June 21, 2023 - Session 45: DHB Office Hours.
Click here to register for the Tailored Care Management Learning Collaborative - Year 3.



Administrators and supervisors from advanced medical home+ (AMH+) and care management agencies (CMA) candidates who have applied and passed the desk review for Tailored Care Management, including physicians, nurses and various behavioral health substance use professionals
Participants will learn how to:
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Utilize the gap analysis tool to meet the requirements for TCM |
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Address medical and non-medical drivers of care in the TCM model |
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Identify TCM processes for specialty behavioral health |
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Identify strategies to implement best practices in TCM |
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Identify internal and external systems to improve population health management |
This course is not intended for sale. It is for approved AMH+/CMA candidates only. A discount code for free access will be provided to you by your agency administrator. Participants must use their AMH+/CMA agency email to register. By registering for this program, participants understand that their contact information may be shared with NC DHHS.
$960.00MAHEC has a pay-up-front policy for all CE programs. The only exceptions will be for pre-approved programs where an individual payment plan is appropriate. Registrations received without accompanying payment will not be processed and participants who have not paid the course fee will not be admitted into the program.
Unless otherwise noted in course materials, the following cancellation policy applies to all programs: