NC AHEC CHW Specialty Training Program: Documentation in Client Record

Registration for this online module is now closed.
About this Module

This module covers the basics of client record documentation, including why it matters and how to do it well. You'll learn how clear and accurate documentation helps provide safe, high-quality, and timely care. The module also explains how documentation supports your role as a CHW - helping track client progress, support team communication, and show the impact of your work. You'll review helpful tools for gathering information, the skills needed to document effectively, and important rules about privacy, including HIPAA. The module also addresses appropriate language to use in documentation to ensure clarity and respect for clients.

Approximate time to complete the course: 90 minutes

Learner content includes: Video, corresponding course handout, exercises and a brief post-test

About this Series

NC AHEC, as an anchor partner in the NC CHW Initiative, is committed to ensuring that Community Health Workers have access to ongoing training and professional development. As a vital workforce advancing health outcomes across the state, CHWs must have the opportunity to deepen their knowledge and strengthen their skills to support the health and wellness of all North Carolinians.

With funding from the NC Department of Health Benefits (Medicaid), NC AHEC has collaborated with CHWs, CHW supervisors, and other key stakeholders to develop CHW Specialty Training standards, identify core training topics, and create a series of online modules designed to prepare CHWs to work alongside primary care practices within the Medicaid Managed Care network.

Each module offers continuing education credit recognized by the NC CHW Association for certification maintenance. Some modules address standalone topics, while others may be taken together to build deeper understanding in key areas. All modules are co-developed with CHWs to ensure the learning content and format reflect CHW culture and real-world experience.

This course is part of the online NC AHEC Community Health Worker courses of recorded content.

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