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NC AHEC CHW Specialty Training Program: Care Management for CHWs

Course # 69120
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NC AHEC CHW Specialty Training Program: Care Management for CHWs

Location

Online Course
MAHEC
Asheville, NC 28803

Dates & Times

Jul 11, 2022 9:55 AM – Dec 10, 2026 9:55 AM

Contact

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AVAILABLE IMMEDIATELY!

NC AHEC, as an anchor partner in the NC CHW Initiative, is committed to ensuring that Community Health Workers have access to ongoing training and professional development resources. As a vital workforce for advancing health equity, it is important that CHWs are able to deepen their knowledge and sharpen their skills for providing all North Carolinians with the opportunity for health and wellness. Through funding provided by the NC DHHS Department of Health Benefits (Medicaid), NC AHEC has worked with other key stakeholders, including CHWs and CHW supervisors, to develop standards for CHW Specialty training, identify key training topics, and develop a series of online modules specifically geared towards preparing CHWs to partner with primary care practices as part of the new Medicaid Managed Care network.

Each module provides continuing education credit recognized by the NC CHW Association for the purposes of maintaining certification. Some modules stand alone in terms of the topic covered, while others can be combined to deepen CHW knowledge and skills on a particular topic. Each module has been co-developed with CHWs to ensure the focus of learning and style of education reflects CHW culture and real-life scenarios. This module is divided into three sections focusing on an overview of Care Management and the role of CHWs.


Click here to see all the current CHW online courses. Check back later for more options!


Partners on the CHW Specialty Training Work Group:
Avery Health Education and Consulting, LLC
Carolina Community Tracing Collaborative
Central Piedmont Community College
CommUnity Healing through Activism and Strategic Mobilization (CHASM) Institute
Durham Tech Community College
Duke AHEC
Mountain AHEC
NC AHEC
NC Community Health Center Association
NC CHW Association
NC DHHS Office of Rural Health
North Central Carolina University
NorthWest AHEC
Piedmont AHEC
Saint Augustine's University
South Piedmont
Southern Regional AHEC
Wake AHEC
UNC Pembroke

Approximate time to complete the course: 90 minutes

Learner content includes: Video, corresponding course handout, exercises and a brief post test.

Participants have unlimited time to complete this course and access course materials.

This course is part of the online NC AHEC Community Health Worker courses of recorded content.

In Collaboration with


UNM ECHONC-CHWA

IHI

Objectives

Upon completion of this activity, the participant should be able to:

check Define Care Management and the role it plays in supporting individuals with complex care needs
check Define why Care Management is such an important population health strategy for NC Medicaid Managed care
check Describe the overlap between key components of Care Management and core roles of CHWs
check Describe the complexity of potentially overlapping Care Management programs engaging with community members
check Demonstrate communication skills for elevating CHW voice on the care team (e.g., SBAR, Teach Back, etc.)
check Describe the key components of a person/whole person-centered care plan
check Describe gaps in culturally responsive services provided by Care Management teams
check Demonstrate ability to describe the impact CHWs and CHW strategies make in advancing population and Care Management outcomes
check Identify the key components (e.g., patient centered, health improvement, goal focused, team based approach, SDOH) and essential tools (e.g., providers, medication, education, medical equipment, SDOH) of Care Management
check Identify specific roles of Care Managers in NC Medicaid Managed care system
check Describe the key competencies needed by CHWs working as part of Care Management teams
check Describe the importance and role of CHW voice on the care team
check Describe the role a care plan plays in promoting health and wellness for individuals engaged in Care Management services
check Demonstrate ability to facilitate development of an individual action plan and goal attainment
check Identify advocacy opportunities for CHWs working as part of Care Management teams

Fees

Cancellation Policy

Free, but must register to attend

FREE

Available Credits

CEU .200

The Mountain Area Health Education Center designates this entire online continuing education activity as meeting the criteria for 0.20 CEUs as established by the National Task Force on the Continuing Education Unit.

Contact Hours 1.500

MAHEC designates this online continuing education activity as meeting the criteria for 1.50 Contact Hours.

Audience

Community health workers, lay health workers, outreach workers, and other frontline public health workers improving the health of their communities, and the supervisors, colleagues and allies of the CHW workforce

Speakers

Katie Bartholomew, MA, RN

Sessions

NC AHEC CHW Specialty Training Program: Care Management for CHWs

12/10 9:55 AM – 9:55 AM

Additional Resources

Cancellation Policy

MAHEC has a pay-up-front policy for all CE programs. The only exceptions will be for pre-approved programs where an individual payment plan is appropriate. Registrations received without accompanying payment will not be processed and participants who have not paid the course fee will not be admitted into the program.

Unless otherwise noted in course materials, the following cancellation policy applies to all programs:

  • Cancellations must be in writing (fax, email, or mail).
  • Cancellations received more than 2 weeks prior to the event will receive 100% refund.
  • Cancellations received between two weeks and two full business days prior to the first day of the event are refunded at 70% of the registration fee subject to a minimum $25 cancellation fee.
  • No refunds or credits will be given for cancellations received less than two full business days prior to the event.
  • No vouchers will be issued in lieu of a refund.
  • Transfers/substitute(s) are welcome (please notify us in advance of the program).
Ready to continue your professional development? Register