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Approximate time to complete the course: 90 minutes
Learner content includes: Video, corresponding course handout, exercises and a brief post test.
Participants have unlimited time to complete this course and access course materials.
Partners on the CHW Specialty Training Work Group:
Avery Health Education and Consulting, LLC
Carolina Community Tracing Collaborative
Central Piedmont Community College
CommUnity Healing through Activism and Strategic Mobilization (CHASM) Institute
Durham Tech Community College
Duke AHEC
Mountain AHEC
NC AHEC
NC Community Health Center Association
NC CHW Association
NC DHHS Office of Rural Health
North Central Carolina University
NorthWest AHEC
Piedmont AHEC
Saint Augustine's University
South Piedmont
Southern Regional AHEC
Wake AHEC
UNC Pembroke
This course is part of the online NC AHEC Community Health Worker courses of recorded content.
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Upon completion of this activity, the participant should be able to:
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Role of Resource Coordination: Explain the essential role that resource coordination plays in enhancing community health outcomes by facilitating access to necessary services and support systems |
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Empathy-Based Communication Skills: Demonstrate effective, empathy-driven communication techniques for identifying and addressing the resource needs of individuals and communities, fostering trust and collaboration |
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Identifying Key Assistance Programs: Identify and describe essential assistance programs such as SNAP, WIC, Medicaid, Section 8, Vocational Rehabilitation, and transportation services, and understand their eligibility criteria and application processes |
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Importance of Eligibility in Referrals: Explain the significance of eligibility requirements in ensuring appropriate referrals, and how Community Health Workers (CHWs) can navigate these to provide optimal support |
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Recognizing Challenges Faced by CHWs: Identify common challenges experienced by CHWs, including resource limitations, systemic barriers, and community resistance, and explore solutions to mitigate these issues |
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Impact of Trauma and Stigma: Analyze how trauma and stigma affect communities, highlighting the compounded challenges they face in accessing resources and achieving health outcomes |
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Developing Resource Network Maps: Create comprehensive resource network maps or plans that identify community needs and catalog available local, regional, state, and federal resources, facilitating efficient service delivery |
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Utilizing NCCARE360 for Resource Identification: Utilize NCCARE360 effectively as a tool for identifying and connecting individuals to available resources, enhancing coordination and support within the community |
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Addressing Systemic Barriers in Resource Coordination: Examine the interconnectedness of systemic issues such as poverty in creating barriers to effective resource coordination, and discuss strategies to dismantle these obstacles |
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Emphasizing CHW Self-Care: Highlight the importance of self-care for CHWs as a fundamental component of effective resource coordination, ensuring their well-being and sustained capacity to serve the community |
The Mountain Area Health Education Center designates this entire online continuing education activity as meeting the criteria for 0.20 CEUs as established by the National Task Force on the Continuing Education Unit.
MAHEC designates this online continuing education activity as meeting the criteria for 1.50 Contact Hours.
Community health workers, lay health workers, outreach workers, and other frontline public health workers improving the health of their communities, and the supervisors, colleagues and allies of the CHW workforce
10/20 12:00 PM – 12:00 PM
MAHEC has a pay-up-front policy for all CE programs. The only exceptions will be for pre-approved programs where an individual payment plan is appropriate. Registrations received without accompanying payment will not be processed and participants who have not paid the course fee will not be admitted into the program.
Unless otherwise noted in course materials, the following cancellation policy applies to all programs: