NC AHEC, as an anchor partner in the NC CHW Initiative, is committed to ensuring that Community Health Workers have access to ongoing training and professional development resources. As a vital workforce for advancing health equity, it is important that CHWs are able to deepen their knowledge and sharpen their skills for providing all North Carolinians with the opportunity for health and wellness. Through funding provided by the NC DHHS Department of Health Benefits (Medicaid), NC AHEC has worked with other key stakeholders, including CHWs and CHW supervisors, to develop standards for CHW Specialty training, identify key training topics, and develop a series of online modules specifically geared towards preparing CHWs to partner with primary care practices as part of the new Medicaid Managed Care network.
Each module provides continuing education credit recognized by the NC CHW Association for the purposes of maintaining certification. Some modules stand alone in terms of the topic covered, while others can be combined to deepen CHW knowledge and skills on a particular topic. Each module has been co-developed with CHWs to ensure the focus of learning and style of education reflects CHW culture and real-life scenarios. This module is divided into three sections focusing on the impact of Behavioral Health on the lives of clients, NC Behavioral Health System, and the role of CHWs in supporting clients with Behavioral Health needs.
Partners on the CHW Specialty Training Work Group:
Avery Health Education and Consulting, LLC
Carolina Community Tracing Collaborative
Central Piedmont Community College
CommUnity Healing through Activism and Strategic Mobilization (CHASM) Institute
Durham Tech Community College
NC Community Health Center Association
NC CHW Association
NC DHHS Office of Rural Health
North Carolina Central University
Saint Augustine's University
Southern Regional AHEC
Approximate time to complete the course: 90 minutes
Learner content includes: Video, corresponding course handout, exercises and a brief post test
Participants have unlimited time to complete this course and access course materials.
This course is part of the online NC AHEC Community Health Worker courses of recorded content.
In Collaboration with
Community health workers, lay health workers, outreach workers, and other frontline public health workers improving the health of their communities, and the supervisors, colleagues and allies of the CHW workforce
Upon completion of this activity, the participant should be able to:
- Describe the prevalence of behavioral health conditions in NC and among historically marginalized populations
- Describe the link between systemic racism, poverty, violence and trauma and behavioral health conditions and substance use disorder
- Describe the impact of behavioral health conditions on individuals, families and communities
- Identify barriers that individuals and families experiencing behavioral health conditions face
- Demonstrate knowledge of behavioral health services available to residents of NC, particularly historically marginalized populations
- Describe the role of Peer Support Specialists
- Describe specialized support services
- Identify resources for uninsured population
- Identify signs and symptoms of behavioral health conditions and substance use disorder
- Demonstrate foundational best practices for working with individuals with behavioral health conditions and substance use disorder
- Identify personal and professional boundaries for working with individuals with behavioral health conditions and substance use disorder
- Lucette Mercer, CHW
- Karen Terry, DSW, MSW, LCSW, LCAS, CSI
NC AHEC CHW Specialty Training Program: Working with Clients with Behavioral Health Conditions
3/31 9:00 AM–9:00 AM
The Mountain Area Health Education Center designates this entire online continuing education activity as meeting the criteria for 0.20 CEUs as established by the National Task Force on the Continuing Education Unit.
1.500 Contact Hours
MAHEC designates this online continuing education activity as meeting the criteria for 1.50 Contact Hours.