NC AHEC Cultural Humility for Primary Care Clinical Providers and Non-clinical Staff Module 2

Register now for this online self-guided course.
AVAILABLE IMMEDIATELY!

Healthcare providers are required to be competent not only in medicine but also in communication and caring for people with different disease burdens, socio-cultural realities, expectations, values, and beliefs. Be it the result of a language barrier, differences in philosophy, differences in cultural norms (& expectations), or even cultural bias, lack of diversity can lead to communication breakdown with patients. Consequently, when patients cannot fully communicate or express their needs, health inequities and health disparities occur.

Supporting diversity in healthcare can lead to culturally relevant care, the ability of healthcare providers to offer services that meet the unique social, cultural, and linguistic needs of their patients. This gives both employees and patients a voice to help provide/receive high-quality care and encourages the presence of a diverse healthcare staff in the treatment experience of patients. Health equity means ensuring that every person in every community can get the same high-quality care regardless of individual characteristics, such as ethnicity, gender or geographic location. A number of social, economic and cultural factors significantly affect both physical and mental health. Healthcare providers require education to recognize and eliminate these disadvantages that lead to healthcare disparities through initiatives that increase diversity in leadership, improve training for cultural humility, and strengthen community partnerships.

Approximate time to complete the module: 2.00 hours
Learner content includes: A video and corresponding course handout
Participants have unlimited time to complete this course and access course materials.

The educational module includes a didactic, ECHO zoom session, discussion format similar to a Ted Talk, micro learnings and podcasts.

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