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Family Health

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Welcome to the MAHEC Family Health Center at Newbridge!

MAHEC Family Health Center at Newbridge is located in the Woodfin community. Our team offers full spectrum care for adults, pediatrics, prenatal care, and preventive healthcare. We welcome the opportunity to care for you and your family as patients!

If you are an established patient and have a true emergency after hours, please go to your nearest Emergency Department. Please note that we do not prescribe controlled substances on the first visit or after hours.

Our services include, but are not limited to:

  • Family-centered care through all ages and life stages
  • Diagnosis and management of acute and chronic medical problems
  • Preventive care including Pap smears, pediatric and adult immunizations, and wellness visits
  • Family-centered obstetrics including prenatal care, delivery services, and newborn care
  • Integrated clinical pharmacy support including coumadin/warfarin management
  • On site laboratory services
  • Advanced care planning for end of life decision making
  • Spanish speaking team members and care providers
  • Birth control options including nexplanon, IUDs, and depo-provera
  • A variety of minor procedures including skin biopsies and joint/soft tissue injections
  • 24 hour on call doctor availability
  • Evaluation and management of mental/behavioral health challenges

Telehealth Appointments

Depending on whether you join from a computer or a mobile device, you may need to download the FollowMyHealth app.

Learn more

MAHEC Family Health Center at Newbridge
218 Elkwood Avenue
Asheville, NC 28804

Monday-Friday: 8am-5pm
(closed from 12-1pm each day for lunch)

  • (828) 257-4747 phone
  • (828) 257-4747 after-hours phone
  • (828) 257-4763 fax
  • (828) 407-2637 medical records fax
map

Susan McDowell, MD Susan McDowell, MD

Pronouns: she/her/hers

Family Medicine Faculty Physician
Substance Use Educator

MAHEC Family Health Center at Newbridge map
218 Elkwood Avenue
Asheville, NC 28804
phone (828) 257-4747

Medical School: Medical College of Virginia/Virginia Commonwealth University
Residency Program:MAHEC Asheville Family Medicine Residency Program
Board Certification: American Board of Family Medicine

Dr. McDowell is an energetic, knowledgeable, dedicated family physician with over ten years of experience practicing in Western North Carolina. She enjoys taking care of people across their lifespans, specifically focusing on chronic disease management and preventative care. She enjoys teaching medical students and residents, and has a special passion for taking care of people with substance use disorders and helping people meet their tobacco cessation goals.


Ginger Poulton, MD, MSEd, DipABLM Ginger Poulton, MD, MSEd, DipABLM

Pronouns: she/her/hers

Family Medicine Faculty Physician
Director, Transitional Year Residency Program

MAHEC Family Health Center at Newbridge map
218 Elkwood Avenue
Asheville, NC 28804
phone (828) 257-4747

Medical School: University of Michigan
Residency Program: MAHEC Family Medicine in Asheville
Board Certification: Family Medicine, Lifestyle Medicine

Dr. Poulton joined the MAHEC faculty in 2013. Prior to medical school she was a high school teacher with Teach for America and earned a master’s in teaching. She enjoys the long-term relationships she forms with patients as well as filling in for her colleagues and acting as a consultant when the need arises. She is efficient, responsive and loves evidenced based care. She enjoys helping each patient find the best way to optimize their health. She provides full-spectrum care including newborn care, prenatal care, adolescent, adult and geriatric care. Se habla español.


Lisa Reed, MD Lisa Reed, MD

Pronouns: she/her/hers

Family Medicine Faculty Physician

MAHEC Family Health Center at Newbridge map
218 Elkwood Avenue
Asheville, NC 28804
phone (828) 257-4747

Medical School: University of Iowa Carver College of Medicine
Residency Program: MAHEC Family Medicine Residency in Asheville
Board Certification: American Board of Family Medicine, American Board of Lifestyle Medicine

Dr. Reed is a dedicated family physician with a passion for building long-term relationships with her patients. With 15 years of experience in both outpatient and inpatient settings, she emphasizes comprehensive, thoughtful care and empowering patients though shared decision-making. She enjoys working with children and adolescents and Spanish-speaking patients. Her special interests include gender-affirming care, women’s health, and Lifestyle Medicine. She enjoys teaching medical students and family medicine residents, modelling the importance of relationship and patient-centered care. She provides prenatal care.

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