Tailored Care Management Learning Collaborative Session 24: Recruitment, Retention and Building your TCM Team

Description

Register now for this online, self-guided course!

July 1st, 2021 marked the start of NC Medicaid Transformation with the transition to Standard Care Plans. NC DHHS has begun the process of preparing for Tailored Care Management (TCM) to launch in December 2022. To prepare for this, DHHS has developed partnerships with North Carolina Area Health Education Center (NC AHEC) to provide practice support, technical assistance, and continuing professional development to help Tailored Care Management providers who have applied and passed the desk review in the transition to Tailored Care Management. The TCM Continuing Professional Development programs are designed to assist TCM candidates with evidenced-based practices in all treatment settings for the successful implementation of TCM.

This session will provide discussion on hiring, recruitment and retention of the TCM workforce, DHB will provide insight on the Qualified Professional criteria for TCM care managers and provide a review of the site staffing requirements for the readiness review.

This course is part of the online Tailored Care Management courses of recorded content. Please note, only Contact Hours and CEUs are available for the online courses.
For other credit options, please see the Live Webinar series here.

Approximate time to complete the course: 1.00 hour

Learner content includes: A video and corresponding course handout

Participants have unlimited time to complete this course and access course materials.

By registering for this course, you are granting permission for your contact information and course completion information to be shared with DHHS-DHB and participating NC BH/IDD Tailored Plans for this continuing education activity. This session is recorded content from the live sessions.

Provided by

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By registering for this course, you are granting permission for your contact information and course completion information to be shared with DHHS-DHB and participating NC BH/IDD Tailored Plans for this continuing education activity.

Facilitated by the NC AHEC, Tailored Care Management Practice Support Team:

Liz Griffin, MSW, LCSW – NC AHEC TCM Practice Support Coordinator - Piedmont AHEC
Scott Melton, MDiv – NC AHEC TCM Continuing Professional Development Coordinator - Mountain AHEC
Ken Watson, BS, PCMH CCE, PhD – TCM Practice Support Coach - Wake AHEC
Kristen Smith, LPN, BA – TCM Practice Support Coach - Mountain AHEC
Ivy Williams, BS – TCM Practice Support Coach - Area L AHEC
Donnesha Mckenzie, MSW, LCAS-A, LCSW-A – TCM Practice Support Coach - Southern Regional AHEC
Tina Cooke, MA, LCMHCS, NJLPC, NJLCADC, CRC, ACS – TCM Practice Suppport Coach - Southeast AHEC
Kehnesha Mitchell, MHA – TCM Practice Support Coach - South Piedmont AHEC
Stephanie Walker, MPA – TCM Practice Support Coach - Piedmont AHEC
Meaghan Holloway, MSW - TCM Practice Support Coach - Northwest AHEC
Paige Pressly Fuqua, MAEd, LCMHC – TCM Practice Support Coach - Eastern AHEC

Target Audience

Administrators and supervisors from advanced medical home+ (AMH+) and care management agencies (CMA) candidates who have applied and passed the desk review for Tailored Care Management, including physicians, nurses and various behavioral health substance use professionals

Objectives

As part of the TCM Learning Collaborative series, participants will learn how to:

• Identify strategies to implement best practices in TCM
• Identify internal and external systems to improve population health management
• Develop best practices in health equity in TCM
• Identify TCM processes for specialty behavioral health