Tailored Care Management Learning Collaborative Session 34: Continuous Quality Improvement

Description

Register now for this online, self-guided course!

The NC DHHS Department of Health Benefits (DHB) has partnered with NC AHEC to assist in the implementation of Tailored Care Management which was launched December 1st, 2022. NC AHEC provides practice support, technical assistance, and continuing professional development to help Tailored Care Management providers who have applied and passed the desk review in the transition and continuous quality improvement of Tailored Care Management. The TCM Learning Collaborative is designed to assist TCM providers in developing the administrative tools to implement best practices within all treatment settings and among all providers. The Collaborative will be led by NC AHEC Practice Support to facilitate a coordinated learning experience with access to subject matter experts across the state.

This session will go over continuous quality improvement skills specifically designed for agencies providing Tailored Care Management.

Click here to see all the current Tailored Care Management courses. Check back later for more options!

Approximate time to complete the course: 3/4 Hour

Learner content includes: A video and corresponding course handout

Participants have unlimited time to complete this course and access course materials.

By registering for this course, you are granting permission for your contact information and course completion information to be shared with DHHS-DHB and participating NC BH/IDD Tailored Plans for this continuing education activity. This session is recorded content from the live sessions.

This course is part of the online Tailored Care Management courses of recorded content. Please note, only Contact Hours and CEUs are available for the online courses.
For other credit options, please see the Live Webinar series here.

Provided by

A program of

An approved program of

Facilitated by the NC AHEC, Tailored Care Management Practice Support Team:

Liz Griffin, MSW, LCSW – NC AHEC TCM Practice Support Coordinator - Piedmont AHEC
Scott Melton, MDiv – NC AHEC TCM Continuing Professional Development Coordinator - Mountain AHEC
Dan Schwarzlose, MFA- TCM CPD Program Logistics Specialist (Host) - Mountain AHEC
Ken Watson, BS, PCMH CCE, PhD – TCM Practice Support Coach - Wake AHEC
Kristen Smith, LPN, BA – TCM Practice Support Coach - Mountain AHEC
Ivy Williams, BS – TCM Practice Support Coach - Area L AHEC
Donnesha Mckenzie, MSW, LCAS-A, LCSW-A – TCM Practice Support Coach - Southern Regional AHEC
Tina Cooke, MA, LCMHCS, NJLPC, NJLCADC, CRC, ACS – TCM Practice Suppport Coach - Southeast AHEC
Kehnesha Mitchell, MHA – TCM Practice Support Coach - South Piedmont AHEC
Stephanie Walker, MPA – TCM Practice Support Coach - Piedmont AHEC
Meaghan Holloway, MSW - TCM Practice Support Coach - Northwest AHEC
Paige Pressly Fuqua, MAEd, LCMHC – TCM Practice Support Coach - Eastern AHEC

Target Audience

TCM supervisors, care managers, and extenders from the Tailored Plans, advanced medical home+ (AMH+) and care management agencies (CMA)

Objectives

As part of the TCM Collaborative series, participants will learn how to:

• Identify strategies to implement best practices in TCM
• Identify internal and external systems to improve delivery of TCM
• Develop best practices in health equity in TCM
• Identify TCM processes for care management agencies (CMA) and advanced medical homes (AMH+)