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This session will go over continuous quality improvement skills specifically designed for agencies providing Tailored Care Management.
Approximate time to complete the course: 3/4 Hour
Learner content includes: A video and corresponding course handout
Participants have unlimited time to complete this course and access course materials.
By registering for this course, you are granting permission for your contact information and course completion information to be shared with DHHS-DHB and participating NC BH/IDD Tailored Plans for this continuing education activity. This session is recorded content from the live sessions.
This course is part of the online Tailored Care Management courses of recorded content. Please note, only Contact Hours and CEUs are available for the online courses.
For other credit options, please see the Live Webinar series here.



TCM supervisors, care managers, and extenders from the Tailored Plans, advanced medical home+ (AMH+) and care management agencies (CMA)
As part of the TCM Collaborative series, participants will learn how to:
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Identify strategies to implement best practices in TCM |
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Identify TCM processes for care management agencies (CMA) and advanced medical homes (AMH+) |
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Identify internal and external systems to improve delivery of TCM |
This course is not intended for sale. It is for approved AMH+/CMA providers and Tailored Plans only. A discount code to allow free access will be provided to you by your agency administrator. Please input your agency information at checkout. By registering for this program, participants understand that their contact information may be shared with NC DHHS.
The Mountain Area Health Education Center designates this entire online continuing education activity as meeting the criteria for 0.10 CEU as established by the National Task Force on the Continuing Education Unit.
MAHEC designates this online continuing education activity as meeting the criteria for 0.75 Contact Hour.
7/1 12:00 AM – 12:00 AM
MAHEC has a pay-up-front policy for all CE programs. The only exceptions will be for pre-approved programs where an individual payment plan is appropriate. Registrations received without accompanying payment will not be processed and participants who have not paid the course fee will not be admitted into the program.
Unless otherwise noted in course materials, the following cancellation policy applies to all programs: