MAHEC #76510 Open

Care Management for Members with Chronic Health Conditions Bundle 1 (TCM)

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Care Management for Members with Chronic Health Conditions Bundle 1 (TCM)

Location

Online Course
MAHEC
Asheville, NC 28803

Dates & Times

Aug 6, 2025 1:00 AM – Jul 4, 2029 1:00 AM

Contact

Do you have event related questions or need help with registration?

Register now for this online, self-guided course!


This comprehensive online course, developed by the North Carolina Department of Health and Human Services (NC DHHS), Division of Health Benefits (DHB), equips Tailored Care Management (TCM) care managers with essential knowledge and practical strategies to support members living with complex chronic health conditions. The trainings emphasizes person-centered care, preventive screenings, early intervention, care coordination, and health education, with a focus on managing high-impact chronic illnesses including diabetes, heart failure, cardiovascular and renal conditions, pulmonary diseases, and co-occurring conditions in individuals with behavioral health and intellectual and developmental disabilities (I/DD). This course is designed to improve chronic disease health competency for TCM care managers and extenders to improve the overall health outcomes of Medicaid members and reduce health disparities among TCM populations.

This bundle contains:

  • Diabetes (0.75 hours)

  • Heart Failure (0.75 hours)

  • Hypertension, Hyperlipidemia, and Chronic Kidney Disease (CKD) (0.75 hours)

  • The Fatal Five for People with I/DD (1.25 hours)

  • Chronic Obstructive Pulmonary Disease (COPD) and Pulmonary Hypertension (0.5 hours)

  • Preventive Screenings (0.75 hours)


This course meets the criteria for 4.75 hours towards the TCM Annual Refresher trainings. Please note that there are two ways to receive educational credit for the Care Management for Members with Chronic Health Conditions series: participants must attest to attending these trainings in the live TCM Learning Collaborative setting or watching the content in this bundle in its entirety. Licensing boards will not accept both the Learning Collaborative Year 4 credits and this course as credit towards licensure.

Approximate time to complete the course: 4.75 hours
Learner content includes: Videos and corresponding course slides/handouts.

Participants have unlimited time to complete this course and access course materials.

This course is not intended for sale. It is for certified AMH+/CMA providers, Tailored Plans and participating standard plans only. A discount code to allow free access will be provided to you by your agency administrator. CINs, Standard Plans and other agencies providing comprehensive care management that do not have a contract with MAHEC do not receive these courses for free. To contract with MAHEC, please contact Scott Melton at scott.melton@mahec.net

Faculty:
Kate Davis, RN-BSN, Clinical Nurse Quality Manager, NC DHHS
Brianne Davis, MSN, RN, CSM, SSM, CSSYB Clinical Nurse Quality Manager, NC DHHS
Alix Royston, RN, Trillium Health Resources
Rachel Cooley, RN, Trillium Health Resources
Bridgette Webb, BSN, MMCi, RN
Khadijah Demery, MSN, RN
Brandy Proctor-Ashby, MSN, RN
Kristy Myers, RN, ALNC, Director of Integrated Health, The Arc of NC

By registering for this course, you are granting permission for your contact information and course completion information to be shared with DHHS-DHB, participating Standard Plans, and participating NC BH/IDD Tailored Plans for this continuing education activity.

This course is part of the online Tailored Care Management courses of recorded content


Provided by

MAHEC

A Program of

NC AHEC

An Approved Program of

Department of Health and Human Serviced Division of Health Benefits

Audience

Psychologist, Licensed Mental Health and Substance Use Counselors; TCM Care Managers, Supervisors, and Extenders from the Tailored Plans; Standard Plans and TCM Certified Advanced Medical Homes+ (AMH+), and Care Management Agencies (CMA).

Objectives

Participants will be able to:

check Identify key clinical considerations and care strategies for managing diabetes in TCM populations
check Recognize risk factors and management approaches for hypertension, hyperlipidemia, and chronic kidney disease, and understand their interrelated impacts on health
check Explain the role and recommended frequency of preventive health screenings in the management of chronic conditions across lifespan populations
check Describe evidence-based interventions for managing heart failure and promoting medication adherence and symptom monitoring
check Apply care coordination practices for members with COPD and pulmonary hypertension to reduce hospitalizations and improve quality of life
check Demonstrate an understanding of the "Fatal Five" health risks affecting individuals with IDD and incorporate preventive and responsive strategies in care planning

Fees

Cancellation Policy

Registration Fee

$65.00

This fee selection is for use with a discount code. It is only for certified AMH+/CMA TCM providers who have passed readiness review with NCQA. Sharing the discount code or TCM Web Portal with an unapproved agency can result in either agency being billed the stated amount for this course. By registering for this program, participants understand that their contact information may be shared with NC DHHS and the NC BH/IDD Tailored Plans (LME/MCOs). By checking this fee box, I agree to the above.

$1000.00

Available Credits

CEU .500

The Mountain Area Health Education Center designates this entire online continuing education activity as meeting the criteria for .50 CEUs as established by the National Task Force on the Continuing Education Unit.

Contact Hours 4.750

MAHEC designates this online continuing education activity as meeting the criteria for 4.75 Contact Hours.

NACCM 4.750

The National Academy of Certified Care Managers (NACCM) certifies that continuing education training provided by a NC Area Health Education Center shall be approved for no more than 15 contact hours for any given Care Manager Certified (CMC) recertification period. Additional information on certification can be found at www.naccm.net.

Contact Hours (category A) CE for NC Psychologists 4.750

MAHEC is recognized by the North Carolina Psychology Board as an approved Provider of Category A Continuing Education for North Carolina Licensed Psychologists. Approved for 4.75 hours Category A.

Sessions

Care Management for Members with Chronic Health Conditions Bundle 1 (TCM)

7/4 1:00 AM – 1:00 AM

Additional Resources

Cancellation Policy

MAHEC has a pay-up-front policy for all CE programs. The only exceptions will be for pre-approved programs where an individual payment plan is appropriate. Registrations received without accompanying payment will not be processed and participants who have not paid the course fee will not be admitted into the program.

Unless otherwise noted in course materials, the following cancellation policy applies to all programs:

  • Cancellations must be in writing (fax, email, or mail).
  • Cancellations received more than two weeks prior to the event will receive 100% refund.
  • Cancellations received between two weeks and five full business days prior to the first day of the event are refunded at 70% of the registration fee subject to a minimum $25 cancellation fee.
  • No refunds or credits will be given for cancellations received less than five full business days prior to the event.
  • No vouchers will be issued in lieu of a refund.
  • Transfers/substitute(s) are welcome (please notify us in advance of the program).
Ready to continue your professional development? Register
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