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Enka Candler Family Health Center – open for walk-ins Mon-Fri 8:30-5:00

Enka Candler Pharmacy – open Mon-Fri 8:30-5:00

Biltmore Pharmacy – opening Oct. 10th 9:00-5:00

Biltmore Ob/Gyn - opening Oct. 9 with limited capacity

Brevard Women’s Care – open Mon-Fri 8:30-5:00

Franklin Ob/Gyn – open Mon-Thurs 8:00-5:00

Internal Medicine - office will open Oct.14 but telehealth available now

Biltmore Family Health Center - office will open Oct.14 but telehealth available now

Newbridge Family Health Center – opening Oct. 9 and accepting walk-ins

Cane Creek Family Health Center office – closed

Center for Psychiatry – open for telehealth beginning October 7 (assume your appt is telehealth unless we contact you)

Dental Health Center at Columbus - opening Oct. 10 with limited capacity; please do not arrive for your appointment unless called by a team member

Dental Health Center at Biltmore - opening Oct. 14 with limited capacity; please do not arrive for your appointment unless called by a team member

Continuing Education events – being evaluated daily and participants will receive email updates


If you would like to directly contribute to those in our community who need extra help getting through this disaster, please visit mahec.net/donate

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Family Health

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Welcome to MAHEC Family Health Center at Biltmore!

MAHEC Family Medicine provides comprehensive, full-spectrum care for all ages, newborn to adults, including Geriatrics. We focus on delivering high quality and thoughtful medical care to patients through a comprehensive approach using evidence-based medicine and decision-making. We strive for a team-based approach and put the patient first. Our comprehensive approach provides care for short and long term (chronic) illnesses, acute issues, and age based preventive care.

Our services include, but are not limited to:

  • Behavioral health counseling
  • Centering Pregnancy & Parenting
  • Clinical pharmacists
  • Hep C/HIV treatment
  • IDD assessment clinic
  • Interconception care
  • Geriatric medicine
  • Group visits for chronic conditions
  • Lactation consultation
  • Lifestyle medicine
  • No scalpel vasectomy clinic
  • Nutritional counseling
  • Osteoporosis clinic
  • Office-based opioid treatment
  • Positive Parenting Program
  • Prenatal care
  • Sports medicine

Mobile Check In Process

Our office is pleased to offer patients a convenient and secure way to virtually check in for upcoming visits.

Learn more

Telehealth Appointments

Depending on whether you join from a computer or a mobile device, you may need to download the FollowMyHealth app.

Learn more

MAHEC Family Health Center at Biltmore
123 Hendersonville Road
Asheville, NC 28803

Monday-Friday: 8am-5pm (in-person and telehealth)
Tuesdays: 5pm-7pm (telehealth only)
24/7 Call Answering Service

  • (828) 257-4730 phone
  • (828) 257-4738 fax
  • (828) 407-2637 medical records fax
map

Susan Alexander, MD Susan Alexander, MD
Family Medicine Faculty Physician
Family Medicine Residency Assistant Program Director

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730

Susan Alexander, MD, is a family physician at the Mountain Area Health Education Center (MAHEC) in Asheville. She is board-certified in Family Medicine and Lifestyle Medicine. She is a clinical assistant professor with the University of North Carolina School of Medicine.

Dr. Alexander practices full-scope family medicine at the MAHEC Family Health Center at Enka/Candler. She provides primary care for newborns, children, and adults, and she provides pregnancy care. Dr. Alexander also provides inpatient care at Mission Hospital, including some obstetrics and deliveries. She also offers a wide array of in-office procedures. Additionally, Dr. Alexander provides office-based opioid medication-assisted treatment services. She speaks Spanish, and interpreter services are available as needed.

Dr. Alexander completed her undergraduate education at the University of North Carolina at Chapel Hill, medical school at Wake Forest University School of Medicine, and her family medicine residency at MAHEC in Asheville.


Sandra Clark, MD, MPH Sandra Clark, MD, MPH
Family Medicine Faculty Physician - Psychiatry Liaison

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Graham Custar, MD Graham Custar, MD
Medical Director, Family Medicine

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Nicole Evans, DO Nicole Evans, DO
Family Medicine Faculty Physician

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Blake Fagan, MD Blake Fagan, MD

Clinical Director of Substance Use Disorders at MAHEC
Professor of Family Medicine, UNC Chapel Hill
Diplomate of the American Board of Preventative Medicine, Board-Certified in Addiction Medicine

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730

Blake Fagan, MD, is family physician at the Mountain Area Health Education Center (MAHEC) in Asheville and a Professor in the Department of Family Medicine at the University of North Carolina at Chapel Hill. He serves as the Clinical Director of Substance Use Disorder Initiatives, and trains healthcare providers and medical residency programs across the state in medication-assisted treatment, safe pain management, and safe opioid prescribing practices. He has also been vetted by the Opioid Response Network as a subject-matter expert in the diagnosis and treatment of stimulant use disorders. Dr. Fagan completed his undergraduate education at the University of Missouri–Columbia, medical school at Vanderbilt University School of Medicine, and his family medicine residency at MAHEC in Asheville. In 2019, Dr. Fagan served as the clinical consultant for the opioid crisis at the CDC Foundation in North Carolina. As of February 2021, Dr. Fagan is a Diplomate of the American Board of Preventive Medicine, Board-Certified in Addiction Medicine.


Carriedelle Fusco, MSN, FNP-BC Carriedelle Fusco, MSN, FNP-BC

Nurse Practitioner
Co-director, MAHEC Office-Based Opioid Treatment Services

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730

Carriedelle Wilson Fusco, MSN, FNP-BC, holds a master’s degree in nursing from Vanderbilt University and is board certified as a family nurse practitioner. Carriedelle joined the MAHEC Family Medicine Residency program in Asheville in 2012 and works with an interdisciplinary team to care for patients with chronic pain on chronic opioid therapy and patients struggling with opioid addiction and other substance use disorders. She also teaches medical, nursing, and pharmacy students; medical residents; other learners; and community providers in the management of chronic pain and substance use disorders. Carriedelle is the co-medical director for office-based opioid treatment services at MAHEC Family Health Centers.


Josh Gettinger, MD Josh Gettinger, MD
Family Medicine Faculty Physician

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Kontia Grant, MSN, FNP-BC Kontia Grant, MSN, FNP-BC
Nurse Practitioner

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Melissa Hicks, MD Melissa Hicks, MD

Faculty Physician
Transitional Year Residency Program Director
35 years experience in Primary Care and OB

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730

Areas of special interest include the full scope of family medical care, including caring for women during pregnancy and childbirth, along with the family.


Steve Hulkower, MD Steve Hulkower, MD
Family Medicine Faculty Physician

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730

Areas of special interest include sports medicine, care of adolescents and children, prevention and health promotion.


Sylvia Kauffman, MD Sylvia Kauffman, MD
Family Medicine Faculty Physician

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Lisa LaVallee, MD Lisa LaVallee, MD
Family Medicine Faculty Physician
Family Medicine Residency Program Director

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730

Areas of special interest include women and children’s health, OB, dermatology and osteoporosis.


Boone Marois, MD Boone Marois, MD
Family Medicine Faculty Physician

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


William McLean, MD William McLean, MD
Family Medicine Faculty Physician

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Jessica McSurdy, MD Jessica McSurdy, MD
Family Medicine Faculty Physician - Psychiatry Liaison

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Rathika Nimalendran, MD Rathika Nimalendran, MD
Family Medicine Faculty Physician

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Rebecca Putnam, MD Rebecca Putnam, MD
Family Medicine Faculty Physician

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730

Hey y'all! I'm from Austin, Texas and went to the University of Colorado where I fell in love with full-spectrum family medicine. I was considering doing a fellowship after I graduated residency, but couldn't decide whether to do hospice/palliative, addiction medicine, or obstetrics. I came to MAHEC because I felt like the scope of care I would experience here would not close any doors for me.

When I was a third year resident here at MAHEC I worked with our local Medicaid payor to develop a pilot clinic focused on primary care consults for adults with intellectual and developmental disabilities. I was so lucky to get hired on as faculty and have the opportunity to expand these needed services. Since the start of COVID I have also been serving as the medical director of our Acute Care Clinic, which was the first clinic in WNC to have resources to regularly test and treat COVID-19.

I really feel like I get to live my professional dream here at MAHEC, where my colleagues are just as focused as I am on meeting our community's changing needs. When I was an intern we were not regularly prescribing medication-assisted treatment for opioid use disorder, gender-affirming hormone therapy, or curing hepatitis C, but these are now regular parts of my day-to-day patient care. I also appreciate the opportunity to teach, both residents, UNC medical students, and pre-professional students. I am also on faculty for our Transitional Year residency that started in 2021.

My favorite part of being a family doctor is getting to stick with my patients through all of life's transitions. In addition to IDD care, my special interests include pediatric care, women's health including prenatal care, procedures, addiction medicine, genetic disorders, and working with patients to develop goals of care.

In my free time I enjoy hiking, maintaining my garden, cooking, and most of all spending time with my Asheville-local husband and adorable son.


LeAnne Roberts, MSN, APRN, FNP-C LeAnne Roberts, MSN, APRN, FNP-C
Family Nurse Practitioner

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730

LeAnne Roberts, MSN, APRN, FNP-C, received her master’s in nursing with an advanced practice track of family nurse practitioner through Purdue University and is nationally certified through the American Academy of Nurse Practitioners Certification Board. She has worked in primary care as a FNP since 2020. Prior to that, she was an RN in a primary care. LeAnne has a passion for working with individuals and families to achieve their personal health goals. She values an integrated care approach to improving and managing chronic conditions which is what brought her to MAHEC. She enjoys building relationships with families and being a part of their healthcare journey.

LeAnne and her husband, Michael, enjoy spending as much time as they can with their blended family of seven mostly adult children and two grandgirls. They and their youngest son love the outdoors, traveling, trying new restaurants, and are active with their local church. They also have two big dogs and three cats that are filling their emptying nest.


Stephanie Rosener, MD, IBCLC, FAAFP Stephanie Rosener, MD, IBCLC, FAAFP
Chair, Department of Family Medicine

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730

Stephanie Rosener, MD, IBCLC, FAAFP, joined MAHEC in April 2024 as Chair of Family Medicine. Prior to that appointment, Dr. Rosener served as Program Director for The United Family Medicine Residency Program, a community-based residency program of Allina Health in St. Paul, MN, which emphasized reducing barriers to care and eliminating disparities for under-resourced populations.

Dr. Rosener began her career as a registered nurse, after receiving a dual degree of a Bachelor of Science in Nursing and Bachelor of Science in Music Education from Penn State University. She shared her nursing skills at the University of Pittsburgh’s HIV Treatment Clinical Trials Unit, Presbyterian University, and Magee-Women’s Hospital in Pittsburgh.

The Pennsylvania native continued her education, obtaining her medical degree at the University of Pittsburgh School of Medicine, followed by residency at United Family Medicine Residency in St. Paul. She completed the National Institute for Program Director Development fellowship while serving as Associate Program Director for the Middlesex Health Family Medicine Residency Program in Middletown, CT.

In addition to her current role, Dr. Rosener has held academic appointments at the University of Minnesota Medical School, the University of Connecticut School of Medicine, the Frank H. Netter School of Medicine at Quinnipiac University, Yale School of Medicine, and Boston University School of Medicine.

She is a published author and researcher with a focus on maternal child health, reduction in birth disparities, quality improvement, and innovation in graduate medical education. Dr. Rosener is also a classically trained vocalist and musician (piano, flute, sax, guitar), watercolor artist, outdoors enthusiast, and global traveler.


Amy Russell, MD Amy Russell, MD
Chief Medical and Population Health Officer
Family Medicine Faculty Physician

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Matt Simpson, MD, MPH Matt Simpson, MD, MPH
Family Medicine Faculty Physician

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Genevieve Verrastro, MD, FAAP Genevieve Verrastro, MD, FAAP
Pronouns: She/Hers/Her
Faculty Physician – Substance Use Educator, MAHEC
Board Certified in Addiction Medicine
Associate Professor of Family Medicine UNC School of Medicine

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730

Genevieve Verrastro, MD, is a Family Medicine Physician and an Addiction Medicine Specialist. She completed her residency at MAHEC and worked at several Community Health Centers in Western North Carolina as a primary care physician. In 2020 she returned to MAHEC for the inaugural Addiction Medicine Fellowship and continues there as a faculty physician in the Addiction Medicine program. Her areas of interest include perinatal substance use disorders, care of people with HIV, and the LGBTQ community.

Outside of work, her interests include biking, whitewater kayaking, gardening, and restoring her Craftsman bungalow.


Jan Westphal, MD Jan Westphal, MD
Family Medicine Faculty Physician

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730


Suzie Willis, APRN, MSN, FNP Suzie Willis, APRN, MSN, FNP
Nurse Practitioner

MAHEC Family Health Center at Biltmore map
123 Hendersonville Road
Asheville, NC 28803
phone (828) 257-4730

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