Our People


Courtenay Gilmore Wilson, PharmD, BCACP, BCPS, CDE, CPP

Associate Director of Pharmacotherapy
Mountain Area Health Education Center
Assistant Professor of Clinical Education
UNC Eshelman School of Pharmacy

Dr. Wilson received her undergraduate degrees from the University of Georgia followed by her Doctor of Pharmacy degree from the UNC Eshelman School of Pharmacy. She completed an ASHP accredited residency from the Boise VAMC in conjunction with the Idaho State University School of Pharmacy.  She became Board Certified in Pharmacotherapy in 2012 and in Ambulatory Care in 2015.  Dr. Wilson now serves as the Associate Director of Pharmacotherapy at the MAHEC Family Health Center where she provides comprehensive medication management for patients within an interdisciplinary team setting. Her areas of interest are chronic pain management, substance use disorder, and wellness. She serves as the pharmacist for MAHEC’s Integrated Chronic Pain Treatment and Training Project and is the project lead for MAHEC's Opioid Dependence Treatment Program. Dr. Wilson is heavily involved in developing and disseminating novel models of care within the ambulatory care setting. As a Professor of Clinical Education with the UNC Eshelman School of Pharmacy, her teaching responsibilities include didactic teaching and precepting pharmacy students, PGY1 pharmacy residents, medical residents, and fellows.  Outside of work, Courtenay enjoys hiking, cooking, and watching Georgia football.


Charlene Williams, PharmD, BCACP, CDE, CPP

Western Experiential Education Coordinator, UNC Eshelman School of Pharmacy

Charlene Williams is a clinical assistant professor and Regional Director of Experiential Education with the University of North Carolina Eshelman School of Pharmacy Asheville Campus. She completed her doctor of pharmacy at the University of North Carolina Eshelman School of Pharmacy and completed an ASHP-accredited specialty residency in primary care at Mission Health System and the Mountain Area Health Education Center.  She is a licensed Clinical Pharmacist Practitioner at a university student health center.  She has experience as a residency director and student and resident preceptor and has started clinical pharmacy services at several ambulatory care sites. Her research interests include experiential education and leadership education. She is a recipient of the American Pharmacists Association One-to-One Patient Counseling award.

Irene Ulrich, PharmD, BCACP, CPP

Clinical Pharmacist, Mountain Area Health Education Center
Assistant Professor of Clinical Education, UNC Eshelman School of Pharmacy

I grew up in Cary, NC and graduated with my PharmD from the University of North Carolina Eshelman School of Pharmacy in May of 2012 (go Heels!). My passion is direct patient care and chronic disease management and completed my residency in ambulatory care at Mission Hospital and MAHEC from 2012-2013. Upon finishing residency, I worked as a clinical pharmacist in a specialized anticoagulation service at Mission Hospital before starting as a clinical pharmacist with MAHEC. I practice primarily at the MAHEC clinics at Newbridge in Woodfin, NC and Cane Creek in Fletcher, NC. I feel fortunate to be a part of a truly interdisciplinary primary care with the common goal of providing outstanding care to the people of western NC. I enjoy running, traveling, and snuggles with my dogs, Gryffindor and Bowie.

Mollie Scott, PharmD, BCACP, CPP

Regional Associate Dean at Asheville, UNC Eshelman School of Pharmacy

Mollie Scott is Regional Associate Dean for UNC Eshelman School of Pharmacy.  She serves as the preceptor for the Academic Leadership experience for the PGY2 ambulatory care residency program.  She is a graduate of Meredith College and UNC Eshelman School of Pharmacy, and was the inaugural resident in the Specialized Pharmacy Residency in Geriatrics at the Durham VAMC.  She is currently serving as Director-at-Large for the ASHP Section of Ambulatory Care Practitioners Executive Committee.  Her clinical interests include osteoporosis and women’s health, and she is a Clinical Pharmacist Practitioner at MAHEC Family Health Center. 

Bill Hitch, PharmD, BCPS, CPP

Director of Pharmacotherapy, Mountain Area Health Education Center
Assistant Professor of Clinical Education, UNC Eshelman School of Pharmacy

Dr. Hitch is the Director of Pharmacotherapy at the Mountain Area Health Education Center (MAHEC) in Asheville, NC and an Assistant Professor of Clinical Education at the University of North Carolina Eshelman School of Pharmacy.  He received his PharmD degree from the University Of North Carolina Eshelmen School of Pharmacy and completed a specialty residency in Ambulatory Care through Mission Hospitals and MAHEC.  Dr. Hitch serves as the Assistant Director of the Pharmacy Practice Residency Program at Mission Hospital practiced in the Ambulatory Care setting and serves as a preceptor for pharmacy students as well as PGY1 and PGY2 residents.  His practice is in inpatient family medicine where he rounds with physicians on the Family Practice Service at Mission Hospitals. He is a Clinical Pharmacist Practitioner at MAHEC Family Health Center, which has been recognized as a Level III Patient Centered Medical Home.  Areas of interest include interdisciplinary education, transitions of care, infectious disease, and global health.

Current Residents:

Evan Drake, PharmD

My name is Evan Drake and I was born and raised in beautiful, small town Franklin, NC. I earned my undergraduate degree from Gardner-Webb University before attending Wingate University School of Pharmacy. Through clinical rotations during my fourth year of pharmacy school, I discovered a passion for direct, relational patient care and the desire to expand pharmacy services in small, hometown communities. My PGY-1 with the UNC Eshelman School of Pharmacy and Walgreens was a great year to start off my career and work toward my passions. I am honored and excited to continue this pursuit as one of the PGY2 residents with UNC and MAHEC as this year brings new primary care opportunities for establishing local pharmacy services.

My husband and I both grew up in Franklin. We love western North Carolina and are excited about the opportunity to live here in Asheville. We have a strong bond with our families and enjoy time with them as well as our friends. We love exploring the outdoors, traveling to new places, growing in our faith together, crafting and wood work, and watching a good movie with some Poppy. I also enjoy a good book, classic films, and a warm sunny day.

Allison Fay, PharmD

My name is Allie and I am very excited to be completing my PGY2 in ambulatory care with MAHEC and the UNC Eshelman School of Pharmacy. I am originally from Canton, OH, and graduated from Ohio Northern University with my PharmD. Last year, I completed my PGY1 Pharmacy Practice residency with the UNC Eshelman School of Pharmacy and Community Care of North Carolina in Raleigh, NC, and have now ended up in Asheville!

In my free time, I love adventure (and tourist traps)—I’ve been to New York City for New Year’s Eve, Graceland in Memphis, and Cleveland to see the Cavs win their first championship, just to name a few. Aside from road trips, I love concerts of all kinds—Adele, Ed Sheeran, and Blind Pilot just this past year—relaxing around the mountains, and exploring the little local shops in Asheville.

North Carolina continues to be an innovator in pharmacy practice, and MAHEC is a perfect example! The ability to not only care for our underserved rural communities as an integrated member of the healthcare team, but to learn the skills to create and develop my own practice site was what truly drew me to this program. I look forward to growing alongside the MAHEC family this year!

Former Residents:

Anne “Andy” Carrington, PharmD, CPP

Stop your search for a PGY-2 now: I can't say enough about this fabulous and innovative residency program. The structure of building your own practice site while working within established clinics is very methodically designed. Pair this experience with the opportunity to learn from leaders within the field and the opportunity to lecture and precept at the top pharmacy school in the country, and you have the perfect PGY-2 in ambulatory care!  Upon graduation from the UNC Eshelman School of Pharmacy in 2015, I was very passionate about opportunities in family medicine and transitions of care. I then completed a pharmacy practice residency at Carilion Roanoke Memorial Hospital in Virginia and knew that I wanted to learn how to successfully create my dream job within the primary care setting. As the first resident recruited from outside of Asheville, I can admit that I was a bit overwhelmed at first; however, the preceptors and physicians are wonderful mentors and the residency is structured to help you meet your professional and personal goals. Thanks to this program, I was literally able to grow my own position within a local health system, Mission Health, where I am now allotted to work solely within primary care clinics. In my free time, I enjoy riding my horse, running, all things Disney, traveling and spending time with family and friends.  I am honored to still be involved in developing clinical pharmacy services in western North Carolina and hope you will consider applying. Let me know if you have any questions - acarring15@gmail.com

Ashley Pokallus, PharmD, CPP

Hello! I graduated from this incredible program in June 2017 and am now one of three clinical pharmacists with Associates in Family Medicine in Fort Collins, Colorado, a job I have been dreaming of since the first of my fourth year rotations. I credit my training in Asheville through the Mountain Area Health Education Center, University of North Carolina Eshelman School of Pharmacy, and Mission Hospital as well as the excellent pharmacists there for helping to develop me into the pharmacist and person I am today. I was born and raised in a small town in Northern Wyoming and attended the University of Wyoming for both undergraduate and pharmacy school. I knew that I wanted to work directly with patients and physicians in an ambulatory care setting but I wasn’t sure how to accomplish this, PGY1 training with Mission and MAHEC, and PGY2 training with MAHEC and UNC Eshelman School of pharmacy were the answer. I pursued the PGY2 in ambulatory care with an emphasis in academia with MAHEC and UNC Eshelman School of Pharmacy because even though I had the skill set to manage chronic diseases in primary care after completing my PGY1, I lacked skills and knowledge of creating and sustaining clinical services and confidence in my own abilities. Over the year, I was able to establish clinical pharmacy at North Buncombe Family Medicine, further develop my skills as a practitioner and teacher, and recognize my own strengths and value. This program offers many unique and tangible opportunities like developing clinical services, providing care as a Clinical Pharmacist Practitioner, and being junior faculty with a top rated school of pharmacy; but I believe it is the intangibles like the extraordinary people and comradery that set it apart. I love this program and am more than happy to answer any questions and share details about my experience, please email me at ashley.pokallus@gmail.com

Megan Hughes, PharmD

I completed my PGY2 residency at MAHEC in June 2016, and I am now the first clinical pharmacist employed by Wilmington Health in Wilmington, NC! I am so grateful for the knowledge, leadership skills, and confidence I developed during my PGY2 residency, which is in large part thanks to my incredible residency director and preceptors. Although I was somewhat hesitant to take on another year of residency after my PGY1 in ambulatory care at Mission and MAHEC, I'm so glad I did because it was truly the opportunity of a lifetime. As a result of the unique and challenging experiences I had as a PGY2 resident at MAHEC, I was able to confidently present a business plan for starting pharmacy services at Wilmington Health to key leadership executives who acknowledged the quality of my training and the need for my services at their practice. I am excited to see how clinical pharmacy services will grow and develop at Wilmington Health in the future, and I take comfort in knowing that I will always have the support and expertise of many amazing pharmacists and friends in Asheville! I strongly encourage you to consider applying for this program if you are seeking a PGY2 residency that will challenge you to become a strong clinician, teacher, innovator, and lifelong learner. You're welcome to contact me with any questions about the residency program or my current position at Wilmington Health - meganhughes14@gmail.com

Kristen Abbot, PharmD

What an honor it is to be an alumna of this phenomenal program! It did not take much to convince me to pursue this PGY2 in ambulatory care and academia with MAHEC and the UNC Eshelman School of Pharmacy. After earning my pharmacy degree at Purdue University, I landed in Asheville, with what seemed like a dream of a PGY1; pharmacy is so progressive in North Carolina and the people of Asheville are just so special. I was excited to stay on another year with MAHEC to continue this journey to better myself and learn from some of the best in the field! Although building new services has its challenges, the skills I developed will serve me for many years to come. It is great to feel so supported by such a talented, yet humble group of colleagues. Even though it was hard for me to leave Asheville, I moved back to Indiana to be closer to my family. I now work with Indiana University Health in Indianapolis, IN. Because of my experience with developing services in Asheville, they have allowed me to continue building out a pharmacy presence in a new clinic here as well. Also as a result of my involvement, I was appointed to the ASHP SAG on Clinical Practice Advancement, which I am excited to get involved with soon. I love the idea of using the lessons we learned in residency, and expanding them across the nation! I cannot wait for a few years down the road when we have a great group of alums to look back on. My professional interests include geriatrics, diabetes, global health, teaching, and the underserved. Outside of work, I love to travel, read, do yoga, and explore! I would love to hear from anyone who is interested in this residency or even those thinking of a career path in service development. Please feel free to reach out to me at any time: kristen.abbott04@gmail.com


Our faculty has a strong background in establishing integrated pharmacy services in physician practices.  Below are some sample publications highlighting our work.

  1. Scott MA, Hitch B, Ray L, Colvin G. Integration of pharmacists into a patient-centered medical home. J Am Pharm Assoc. 2011;51:161-6.
  2. Scott MA, Hitch WJ, Wilson CG, Lugo AM. Billing for pharmacists’ cognitive services in physicians’ offices: multiple methods of reimbursement. J Am Pharm Assoc. 2012 Mar-Apr;52(2):175-80.
  3. Delucenay A, Scott MA, Bunting B. Development of pharmacist-led wellness clinic using the clinical pharmacist practitioner model. J Am Pharm Assoc. 2013 Mar-Apr;53(2):118-9.
  4. Wilson CG. Practice Spotlight: Mountain Area Health Education Center. Pharmacy Practice Model Initiative. ASHP. March 2014. Available at: http://www.ashpmedia.org/ppmi/docs/spotlight-MAHEC.pdf
  5. Park I, Sutherland SE, Ray L, Wilson CG. Financial Implications of Pharmacist-led Medicare Annual Wellness Visits. J Am Pharm Assoc. 2014;54:435–440
  6. Wilson CG, Park I, Sutherland SE, Ray L. Assessing Pharmacist-led Annual Wellness Visits: Interventions Made and Patient and Physician Satisfaction. J Am Pharm Assoc. 2015; 55(3):14-19.

  7. Wilson CG, Fagan EB. Successful Integration of Office Based Opioid Treatment into Primary Care. Ann Fam Med. 2017;15:481

  8. Scott MA, Heck JE, Wilson CG. The Integral Role of the Clinical Pharmacist Practitioner in Primary Care. NC Med J. 2017;78(3): 181-5.

  9. Wilson CG, Rodriguez F, Carrington AC, Fagan EB.  Development of a Targeted Naloxone Co-Prescribing Program in a Primary Care Practice. J Am Pharm Assoc. 2017;57:S130-4.

  10. McLaughlin JE, Bush AA, Rogers PT, Scott MA, et al. E Exploring the Requisite Skills and Competencies of Pharmacists Needed for Success in an Evolving Health Care Environment. Am J Pharm Educ. 2017; 81(6):116

  11. Scott MA, Butler K, Epplen K, Traynor L, Shilliday B, Skelley J.  Rationale for postgraduate year 2 residencies in ambulatory care.  Am J Health Syst Pharm. 2017 Sep 15;74(18):1402-1403

  12. LaVallee LA, Scott MA, Hulkower SD. Challenges in the Screening and Management of Osteoporosis. N C Med J. 2016 11-12;77(6):416-419.

  13. Scott MA, McLaughlin J, Shepherd G, Williams C, Zeeman J, Joyner P. Professional Organizations for Pharmacy Students on Satellite Campuses. Am J Pharm Educ. 2016 Jun 25;80(5):78.

  14. Williams CR, McLaughlin JE, Cox WC, Shepherd G. Relationship between Student Pharmacist Decision Making Preferences and Experiential Learning. Am J Pharm Educ. 2016 Sep 25;80(7):119.

  15. Wilson CG, Grandy R. Allocating Clinical Ambulatory Care Pharmacy Resources. Am J Health-Syst Pharm. 2016;73(22):1815-23.

  16. Hitch B, Parlier AB, Reed L, Galvin SL, Fagan EB, Wilson CG. Evaluation of a Team-Based Transitions of Care Management Service on 30-Day Readmission Rates. NC Med J. 2016; 77(2):87-92.

  17. Masterson J, Woodall T, Wilson CG, Ray L, Scott MA. Interprofessional Care for Patients with Osteoporosis in a Continuing Care Retirement Community. J Am Pharm Assoc. 2016; 56(2):184-8.