Irene Park Ulrich, PharmD, BCACP, CPP
Clinical Pharmacist, MAHEC
Assistant Professor of Clinical Education, UNC Eshelman School of Pharmacy
Irene Ulrich grew up in Cary, NC and graduated with her PharmD from the University of North Carolina Eshelman School of Pharmacy in May of 2012 (go Heels!). She completed her residency in ambulatory care at Mission Hospital and MAHEC from 2012-2013. Upon finishing residency, she worked as a clinical pharmacist in a specialized anticoagulation service at Mission Hospital before starting as a clinical pharmacist with MAHEC. She practices primarily at the MAHEC clinics at Newbridge in Woodfin, NC and Cane Creek in Fletcher, NC. In addition to providing direct patient care for chronic disease management, she has particular interest in equality in health care and transgender care. She feels fortunate to be a part of a truly interdisciplinary primary care with the common goal of providing outstanding care to the people of western NC. She and her husband, Bruce, enjoy running, traveling, and snuggles with their dogs, Gryffindor and Bowie.
Charlene Williams, PharmD, BCACP, CDE, CPP
Western Experiential Education Coordinator, UNC Eshelman School of Pharmacy
Charlene Williams is a clinical assistant professor and Regional Director of Experiential Education with the University of North Carolina Eshelman School of Pharmacy Asheville Campus. She completed her doctor of pharmacy at the University of North Carolina Eshelman School of Pharmacy and completed an ASHP-accredited specialty residency in primary care at Mission Health System and the Mountain Area Health Education Center. She is a licensed Clinical Pharmacist Practitioner at a university student health center. She has experience as a residency director and student and resident preceptor and has started clinical pharmacy services at several ambulatory care sites. Her research interests include experiential education and leadership education. She is a recipient of the American Pharmacists Association One-to-One Patient Counseling award.
Mollie Scott, PharmD, BCACP, CPP
Regional Associate Dean at Asheville, UNC Eshelman School of Pharmacy
Mollie Scott is Regional Associate Dean for UNC Eshelman School of Pharmacy. She serves as the preceptor for the Academic Leadership experience for the PGY2 ambulatory care residency program. She is a graduate of Meredith College and UNC Eshelman School of Pharmacy, and was the inaugural resident in the Specialized Pharmacy Residency in Geriatrics at the Durham VAMC. She is currently serving as Director-at-Large for the ASHP Section of Ambulatory Care Practitioners Executive Committee. Her clinical interests include osteoporosis and women’s health, and she is a Clinical Pharmacist Practitioner at MAHEC Family Health Center.
Bill Hitch, PharmD, BCPS, CPP
Director of Pharmacotherapy, Mountain Area Health Education Center
Assistant Professor of Clinical Education, UNC Eshelman School of Pharmacy
Dr. Hitch is the Director of Pharmacotherapy at the Mountain Area Health Education Center (MAHEC) in Asheville, NC and an Assistant Professor of Clinical Education at the University of North Carolina Eshelman School of Pharmacy. He received his PharmD degree from the University Of North Carolina Eshelmen School of Pharmacy and completed a specialty residency in Ambulatory Care through Mission Hospitals and MAHEC. Dr. Hitch serves as the Assistant Director of the Pharmacy Practice Residency Program at Mission Hospital practiced in the Ambulatory Care setting and serves as a preceptor for pharmacy students as well as PGY1 and PGY2 residents. His practice is in inpatient family medicine where he rounds with physicians on the Family Practice Service at Mission Hospitals. He is a Clinical Pharmacist Practitioner at MAHEC Family Health Center, which has been recognized as a Level III Patient Centered Medical Home. Areas of interest include interdisciplinary education, transitions of care, infectious disease, and global health.
Olivia Caron, PharmD
I was born and raised in Northern Virginia as the youngest of four into a vivacious Belgian family. Due to my love of math and science, I studied chemical engineering and Spanish at Virginia Tech. After my undergraduate education, I attended Virginia Commonwealth University (VCU) School of Pharmacy in Richmond, Virginia, where I continued to use my Spanish working in a free health clinic. I expanded my knowledge of the older adult population through a Certificate of Aging with the Department of Gerontology. My passion for underserved and geriatric populations drew me to MAHEC. I am extremely humbled to be part of this organization!
Beyond the pharmacy world, I am an avid traveler and love immersing myself in new cultures. I am a big fan of all Washington DC sports and the Belgian soccer team. I spend as much time as possible outside running, hiking, exploring, and surrounding myself with family and friends. Please feel free to contact me at Olivia.Caron@mahec.net.
Kanesha Day, PharmD
I am truly ecstatic about continuing my residency training with MAHEC and the UNC Eshelman School of Pharmacy! I am originally from Conway, Arkansas, with family roots in rural Arkansas, so I am excited for the opportunity to serve a rural community through the development of clinical pharmacy services. I received a bachelor of science in biochemistry with a minor in theatre. I completed my PharmD degree at the University of Arkansas for Medical Sciences where I discovered my passion for ambulatory care pharmacy. I was and still am impressed with the progressive pharmacy culture in North Carolina and was excited to match at a PGY1 residency in Fayettevillewith Cape Fear Valley Health and Campbell University School of Pharmacy.
My dream has been to implement clinical pharmacy services in outpatient clinics that do not currently have them, and I know this program will prepare me well for this task. I have grown to love the state of North Carolina and hope to continue practicing in the state. Outside of work you can find me attending plays, going to the movies, and spending time with family and friends. I know Asheville has a lot to offer with live music, local restaurants, and the beauty of the mountains, so I can’t wait to explore!
Gwen Seamon, PharmD
After completing my PGY1 residency at MAHEC in June 2019, I am thrilled to continue my journey as a PGY2 resident in ambulatory care and academia! As a PGY1 resident here, I was so impressed with the warm culture, innovation, and people that make MAHEC a wonderful workplace. I am originally from a small town in southeast Indiana, which is where I developed my interest in addressing health disparities in rural communities. My other interests include chronic disease state management, opioid stewardship, addressing medication access issues, and academia. I feel lucky to be able to explore these interests at MAHEC and have the opportunity to sustain clinical pharmacy services at a family health center in rural Western North Carolina.
I completed my undergraduate degree at Indiana University in 2013 and doctor of pharmacy degree at Purdue University College of Pharmacy in 2018. My time here in Asheville has been nothing short of delightful, and I cannot imagine waking up without seeing the beautiful Blue Ridge Mountains! Outside of pharmacy, I spend most of my time with my dog Smokey and fiancée David. We enjoy exploring Asheville, hiking, travelling, attending NFL games, and spending time with our family and friends. Please contact me with any questions at firstname.lastname@example.org!
Claire Austin, PharmD
My name is Claire Austin and I am originally from a small town in North Carolina called Siler City. I received my undergraduate degree from UNC Chapel Hill where I majored in biology with minors in chemistry and history. After four amazing years in Chapel Hill, I made the move to Asheville to be on the satellite campus of the UNC Eshelman School of Pharmacy. It didn’t take long to decide I wanted to stay in Asheville and be a part of the amazing work being done at MAHEC!
I completed my PGY1 residency with MAHEC/Mission in Ambulatory Care in 2016-2017. I took a year to work PRN with MAHEC and Mission before deciding to go back for more residency training. During my PGY2 with MAHEC, I worked to start and build ambulatory care services at MAHEC Swannanoa and MAHEC Ob/Gyn Specialists. I was able to sustain my position, and I now serve as pharmacist faculty at MAHEC where I split time between the Swannanoa satellite campus and the ob/gyn office.
Outside of work you can find me eating at the many delicious restaurants in Asheville, listening to live music, hiking, checking out craft breweries, or spending quality time with friends and family.
Erika (Hauenstein) McClain, PharmD, BCPS, CPP
I graduated from this amazing PGY2 in June 2019! I am originally from Tell City, a small town in Southern Indiana, and graduated with my PharmD from Purdue University. I wanted to experience healthcare in another state after graduation and was excited to match to a PGY1 residency with Cape Fear Valley Health/SRAHEC in Fayetteville, NC. The progressive nature of pharmacy in North Carolina quickly convinced me North Carolina was the place I wanted to practice pharmacy. During my PGY2 with MAHEC, I had the opportunity to build the first ambulatory care pharmacy services for Pardee UNC Health Care at the Adult and Family Medicine office in Hendersonville. The residency program developed my confidence as a pharmacy innovator, advocator, and educator.
I am excited to be returning to Cape Fear Valley Health to develop pharmacy services as an ambulatory care preceptor for the PGY1 pharmacy residency programs and a Clinical Assistant Professor for Campbell University College of Pharmacy & Health Sciences. Outside of work, I look forward to continuing to run, hike, and explore delicious restaurants across the Southeast. This program and Asheville will always hold a special place in my heart! I am happy to answer any questions – email@example.com
Evan Drake, PharmD
I am incredibly honored to have completed this spectacular program in June 2018! Being a WNC native, I knew I wanted to practice here and work to bridge the gaps in access and therapy for this rural area and this unique program has equipped me beyond any expectations I had set for it. I knew I wanted to practice in direct patient care after several experiences during my fourth year rotations at Wingate University School of Pharmacy, which led me to my PGY1 with the UNC Eshelman School of Pharmacy and Walgreens in Asheville, providing opportunities in learning to expand clinical services in the community setting and developing ambulatory care skills through partnership with the Asheville Project.
During this incredible year I discovered my desire to narrow my practice focus to ambulatory care in the primary care setting and thus pursued this program. It is a well-balanced program of autonomy and guidance in building your skill set and creating a new clinical service, skills that will carry through my entire career. Not only did this outstanding program provide skills in building services, I also saw professional growth in the following areas due to dedicated time and experts to develop these skills: leadership, teaching and precepting, drug information, interdisciplinary teamwork, advocacy and organizational involvement, and communication skills, both with patients and healthcare professionals. Alongside professional growth, these amazing people truly focus in on your personal growth and this is one of the biggest things that makes this program stand out from the others.
Now, I am the first (of, hopefully, several to come) MAHEC Pharmacy Rural Health Fellows, and I am initiating clinical pharmacy services in partnership with Foothills Medical Associates in Columbus, NC. This opportunity would not have been possible if not for the leadership, clinical, and relational skills learned through the program, but mostly if not for the advocacy of the preceptors and mentors of this program in paving the way for new opportunities and truly supporting me through every step of the process. I love this program, and I love the people of this program even more! Please feel free to reach out and contact me if you have any questions. I am happy to share my experience with you! firstname.lastname@example.org.
Allison Fay, PharmD, CPP
I completed my PGY2 residency with MAHEC and UNC Eshelman School of Pharmacy in June 2018 and LOVED every aspect of it. Due to its unique focus in creating innovative practice models and allowing me to gain confidence in serving as a strong pharmacy practitioner within the larger care team, I was able to sustain my PGY2 practice site and am now the first full-time Clinical Pharmacist at The Family Health Centers in Asheville, NC.
At my practice site, I work in direct collaboration with the patient’s entire care team as a Clinical Pharmacist Practitioner (CPP) to provide chronic disease state management, Medicare Annual Wellness Visits, and assistance with medication access. I have also continued my involvement in academia through partnering with the UNC Eshelman School of Pharmacy Asheville campus as a continuity site for the Rural Scholars Program and will be taking on my first rural scholar this fall! Additionally, I have continued my leadership involvement within Kappa Psi Pharmaceutical Fraternity regionally and nationally, in NCAP as co-chair of the Educational On-Demand CE Committee, and through ASHP as a member of the SAG on Clinical Practice Advancement (with another former PGY2 resident, Kristen).
All of this has been due to the amazing support and encouragement of every single one of my preceptors and mentors over the course of the last year, and I am excited to be able to stay in the area. Western North Carolina continues to be at the forefront of pharmacy, and this residency program provides such an innovative approach to ambulatory care that can’t be found anywhere else. If you are looking for a program that not only develops your clinical knowledge, but strengthens your skills in practice management, in all aspects as an educator, and in personal leadership development, this is the site for you!
Originally from Canton, OH, I graduated from Ohio Northern University with my PharmD in 2016. I went on to complete my PGY1 Pharmacy Practice residency with the UNC Eshelman School of Pharmacy and Community Care of North Carolina (CCNC) in Raleigh, NC in 2017. My practice focuses currently include diabetes, osteoporosis, pain management, and underserved populations. In my free time, I enjoy tourist traps, live concerts, and exploring the latest happenings in Asheville. Feel free to contact me with any questions about the program at email@example.com!
Anne “Andy” Warren, PharmD, CPP
Stop your search for a PGY-2 now: I can't say enough about this fabulous and innovative residency program. The structure of building your own practice site while working within established clinics is very methodically designed. Pair this experience with the opportunity to learn from leaders within the field and the opportunity to lecture and precept at the top pharmacy school in the country, and you have the perfect PGY-2 in ambulatory care! Upon graduation from the UNC Eshelman School of Pharmacy in 2015, I was very passionate about opportunities in family medicine and transitions of care. I then completed a pharmacy practice residency at Carilion Roanoke Memorial Hospital in Virginia and knew that I wanted to learn how to successfully create my dream job within the primary care setting. As the first resident recruited from outside of Asheville, I can admit that I was a bit overwhelmed at first; however, the preceptors and physicians are wonderful mentors and the residency is structured to help you meet your professional and personal goals. Thanks to this program, I was literally able to grow my own position within a local health system, Mission Health, where I am now allotted to work solely within primary care clinics. In my free time, I enjoy riding my horse, running, all things Disney, traveling and spending time with family and friends. I am honored to still be involved in developing clinical pharmacy services in western North Carolina and hope you will consider applying. Let me know if you have any questions - firstname.lastname@example.org
Ashley Pokallus, PharmD, CPP
Hello! I graduated from this incredible program in June 2017 and am now one of three clinical pharmacists with Associates in Family Medicine in Fort Collins, Colorado, a job I have been dreaming of since the first of my fourth year rotations. I credit my training in Asheville through the Mountain Area Health Education Center, University of North Carolina Eshelman School of Pharmacy, and Mission Hospital as well as the excellent pharmacists there for helping to develop me into the pharmacist and person I am today. I was born and raised in a small town in Northern Wyoming and attended the University of Wyoming for both undergraduate and pharmacy school. I knew that I wanted to work directly with patients and physicians in an ambulatory care setting but I wasn’t sure how to accomplish this, PGY1 training with Mission and MAHEC, and PGY2 training with MAHEC and UNC Eshelman School of pharmacy were the answer. I pursued the PGY2 in ambulatory care with an emphasis in academia with MAHEC and UNC Eshelman School of Pharmacy because even though I had the skill set to manage chronic diseases in primary care after completing my PGY1, I lacked skills and knowledge of creating and sustaining clinical services and confidence in my own abilities. Over the year, I was able to establish clinical pharmacy at North Buncombe Family Medicine, further develop my skills as a practitioner and teacher, and recognize my own strengths and value. This program offers many unique and tangible opportunities like developing clinical services, providing care as a Clinical Pharmacist Practitioner, and being junior faculty with a top rated school of pharmacy; but I believe it is the intangibles like the extraordinary people and comradery that set it apart. I love this program and am more than happy to answer any questions and share details about my experience, please email me at email@example.com.
Megan Hughes, PharmD
I completed my PGY2 residency at MAHEC in June 2016, and I am now the first clinical pharmacist employed by Wilmington Health in Wilmington, NC! I am so grateful for the knowledge, leadership skills, and confidence I developed during my PGY2 residency, which is in large part thanks to my incredible residency director and preceptors. Although I was somewhat hesitant to take on another year of residency after my PGY1 in ambulatory care at Mission and MAHEC, I'm so glad I did because it was truly the opportunity of a lifetime. As a result of the unique and challenging experiences I had as a PGY2 resident at MAHEC, I was able to confidently present a business plan for starting pharmacy services at Wilmington Health to key leadership executives who acknowledged the quality of my training and the need for my services at their practice. I am excited to see how clinical pharmacy services will grow and develop at Wilmington Health in the future, and I take comfort in knowing that I will always have the support and expertise of many amazing pharmacists and friends in Asheville! I strongly encourage you to consider applying for this program if you are seeking a PGY2 residency that will challenge you to become a strong clinician, teacher, innovator, and lifelong learner. You're welcome to contact me with any questions about the residency program or my current position at Wilmington Health - firstname.lastname@example.org
Kristen Abbot, PharmD
What an honor it is to be an alumna of this phenomenal program! It did not take much to convince me to pursue this PGY2 in ambulatory care and academia with MAHEC and the UNC Eshelman School of Pharmacy. After earning my pharmacy degree at Purdue University, I landed in Asheville, with what seemed like a dream of a PGY1; pharmacy is so progressive in North Carolina and the people of Asheville are just so special. I was excited to stay on another year with MAHEC to continue this journey to better myself and learn from some of the best in the field! Although building new services has its challenges, the skills I developed will serve me for many years to come. It is great to feel so supported by such a talented, yet humble group of colleagues. Even though it was hard for me to leave Asheville, I moved back to Indiana to be closer to my family. I now work with Indiana University Health in Indianapolis, IN. Because of my experience with developing services in Asheville, they have allowed me to continue building out a pharmacy presence in a new clinic here as well. Also as a result of my involvement, I was appointed to the ASHP SAG on Clinical Practice Advancement, which I am excited to get involved with soon. I love the idea of using the lessons we learned in residency, and expanding them across the nation! I cannot wait for a few years down the road when we have a great group of alums to look back on. My professional interests include geriatrics, diabetes, global health, teaching, and the underserved. Outside of work, I love to travel, read, do yoga, and explore! I would love to hear from anyone who is interested in this residency or even those thinking of a career path in service development. Please feel free to reach out to me at any time: email@example.com
Our faculty has a strong background in establishing integrated pharmacy services in physician practices. Below are some sample publications highlighting our work.
Roe M, Wilson CG, Fusco CW, Stigleman S, Hulkower S. Injectable Naltrexone versus Buprenorphine/Naloxone for Opioid Use Disorder. J Fam Pract. In Press.
Wilson CG, Ulrich IP, Scott MA. In response to: Readiness and the drivers of sustainable implementation of clinical pharmacy services. Am J Health Syst Pharm. In press
Gilmer B, Hulkower S, Wilson CG, MacDonald B, Pozner J, Stigleman S. Which oral non-opioid agents are most effective for OA pain? J Fam Pract. 2019 Sep;68(7):417-417.
Cariveau D, Fay AE, Baker D, Fagan EB, Wilson CG. Evaluation of a pharmacist-led naloxone coprescribing program in primary care. J Am Pharm Assoc. 2019 Aug 16 [epub ahead of print] PMID 31466899.
Crissman JK, Woodall T, Masterson J, Clouse L, Galvin SL, Scott MA. Evaluation of the Need for a Fracture Liaison Service in a Patient Centered Medical Home. J Am Pharm Assoc. 2019 Jul-Aug;59(4):565-569.
Austin RC, Fusco CW, Fagan EB, Drake E, Pacious J, Dickens H, Galvin SL, Wilson CG. Teaching Opioid Tapering Through Guided Instruction. Fam Med. 2019 May;51(5):434-437.
Ulrich IP, Patel S, Gilmer B. Evaluation of a pharmacist-physician covisit model in a family medicine practice. J Am Pharm Assoc. 2019 Jan-Feb;59(1):129-135.
Williams CR, Abbott K, Hughes M, Wilson CG, Scott MA. Development of a Pharmacy Resident Leadership Skills through Creation of a Regional Ambulatory Care Forum. Curr Pharm Teach Learn. 2018;10(12):1641-1646.
Carrington A, Pokallus A, Ulrich IP, Scott MA, Fay AE, Drake ES, Wilson CG. Essential Factors Demonstrating Readiness of Primary Care Practices for Clinical Pharmacy Services. Am J Health Syst Pharm. 2018;75(21):1708-1713.
Williams CR, Woodall T, Wilson CG, Griffin R, Galvin S, LaVallee L, Ives TJ. Physician Perceptions of Successes and Challenges of Integrating Clinical Pharmacist Practitioners into Practice. J Am Pharm Assoc. 2018;58(1):73-78
Michalets EL, Williams CR, Park I. Ten Year Experience with Student Pharmacist Research within a Health System and Education Center. Curr Pharm Teach Learn. 2018 Mar;10(3):316-324.
Scott MA, Kiser S, Park I, Grandy R, Joyner PU. Creating a new rural pharmacy workforce: Development and implementation of the Rural Pharmacy Health Initiative. Am J Health Syst Pharm. 2017 Dec 1; 74(23):2005-2012.
Carpenter DM, Roberts CA, Westrick SC, Ferreri SP, Kennelty KA, Look KA, Abraham O, Wilson CG. A Content Review of Online Naloxone Continuing Education Courses for Pharmacists in States with Standing Orders. Res Social Adm Pharm. 2017 Nov 21. pii: S1551-7411(17)30649-6.
Wilson CG, Fagan EB. Providing Office-Based Treatment of Opioid Use Disorder. Ann Fam Med. 2017;15:481.
Wilson CG, Rodriguez F, Carrington AC, Fagan EB. Development of a Targeted Naloxone Co-Prescribing Program in a Primary Care Practice. J Am Pharm Assoc. 2017;57:S130-4.
Wilson CG, Fagan EB. Successful Integration of Office Based Opioid Treatment into Primary Care. Ann Fam Med. 2017;15:481
Scott MA, Heck JE, Wilson CG. The Integral Role of the Clinical Pharmacist Practitioner in Primary Care. NC Med J. 2017;78(3): 181-5.
Wilson CG, Rodriguez F, Carrington AC, Fagan EB. Development of a Targeted Naloxone Co-Prescribing Program in a Primary Care Practice. J Am Pharm Assoc. 2017;57:S130-4.
McLaughlin JE, Bush AA, Rogers PT, Scott MA, et al. E Exploring the Requisite Skills and Competencies of Pharmacists Needed for Success in an Evolving Health Care Environment. Am J Pharm Educ. 2017; 81(6):116
Scott MA, Butler K, Epplen K, Traynor L, Shilliday B, Skelley J. Rationale for postgraduate year 2 residencies in ambulatory care. Am J Health Syst Pharm. 2017 Sep 15;74(18):1402-1403
LaVallee LA, Scott MA, Hulkower SD. Challenges in the Screening and Management of Osteoporosis. N C Med J. 2016 11-12;77(6):416-419.
Scott MA, McLaughlin J, Shepherd G, Williams C, Zeeman J, Joyner P. Professional Organizations for Pharmacy Students on Satellite Campuses. Am J Pharm Educ. 2016 Jun 25;80(5):78.
Williams CR, McLaughlin JE, Cox WC, Shepherd G. Relationship between Student Pharmacist Decision Making Preferences and Experiential Learning. Am J Pharm Educ. 2016 Sep 25;80(7):119.
Wilson CG, Grandy R. Allocating Clinical Ambulatory Care Pharmacy Resources. Am J Health-Syst Pharm. 2016;73(22):1815-23.
Hitch B, Parlier AB, Reed L, Galvin SL, Fagan EB, Wilson CG. Evaluation of a Team-Based Transitions of Care Management Service on 30-Day Readmission Rates. NC Med J. 2016; 77(2):87-92.
Masterson J, Woodall T, Wilson CG, Ray L, Scott MA. Interprofessional Care for Patients with Osteoporosis in a Continuing Care Retirement Community. J Am Pharm Assoc. 2016; 56(2):184-8.
Wilson CG, Park I, Sutherland SE, Ray L. Assessing Pharmacist-led Annual Wellness Visits: Interventions Made and Patient and Physician Satisfaction. J Am Pharm Assoc. 2015; 55(3):14-19.
Wilson CG. Practice Spotlight: Mountain Area Health Education Center. Pharmacy Practice Model Initiative. ASHP. March 2014. Available at: http://www.ashpmedia.org/ppmi/docs/spotlight-MAHEC.pdf
Park I, Sutherland SE, Ray L, Wilson CG. Financial Implications of Pharmacist-led Medicare Annual Wellness Visits. J Am Pharm Assoc. 2014;54:435–440
Delucenay A, Scott MA, Bunting B. Development of pharmacist-led wellness clinic using the clinical pharmacist practitioner model. J Am Pharm Assoc. 2013 Mar-Apr;53(2):118-9.
Scott MA, Hitch WJ, Wilson CG, Lugo AM. Billing for pharmacists’ cognitive services in physicians’ offices: multiple methods of reimbursement. J Am Pharm Assoc. 2012 Mar-Apr;52(2):175-80.
Scott MA, Hitch B, Ray L, Colvin G. Integration of pharmacists into a patient-centered medical home. J Am Pharm Assoc. 2011;51:161-6.