Helping WNC Providers and our Community Respond to COVID-19

A practice support specialist will reach out within 24 hours*

The Regional Response Team at UNC Health Sciences at MAHEC wants to ensure Western North Carolina healthcare providers are well-equipped to manage COVID-19 and other community health needs. We are currently working with regional partners to 

  • Identify primary care needs including those related to PPE, COVID-19 testing, training, staffing, financial assistance, and telehealth
  • Provide up-to-date guidance on best practices for the screening, diagnosis, and management of patients with COVID-19
  • Help healthcare providers use telemedicine services effectively to support patient needs
  • Facilitate connection to resources including training and practice support

WNC Primary Care COVID Impact and Assessment Survey Results

*In our effort to respond as quickly as possible, please be aware that information will be shared with organizations that can help connect demand with supply.

FREE Weekly Drop-in Support via MAHEC Project ECHO®

Join us for these live videoconference sessions with MAHEC medical experts and practice support specialists. Each session includes case discussions and an opportunity to have your questions answered. You can drop in for as long as is helpful; however, you must attend the full hour to receive CME or CEU credits.

Acute Care of Inpatient with COVID-19
Biweekly on Wednesdays from 12:00 to 1:00 pm beginning July 29

  • Learn current recommendations for acute care of COVID-19 patients
  • Explore evidence-based practices for stabilizing acutely ill patients
  • Identify when to transfer patients to a higher level of care
  • Understand risks and needs of specific populations

Register to attend

Click here to access previous sessions

Act Now: Coordinating Community Resources in WNC
Every Wednesday from 7:00 to 8:00 am, next series starts August 12

  • Explore community-based resources that can help mitigate the impacts of COVID-19
  • Learn how NCCARE360 can help you coordinate care for your patients and clients

Register to attend

Click here to access previous sessions

Developing Resilience for the Healthcare Workforce
New series starting this fall. Details coming soon.

  • Explore tools for building personal and professional resiliency
  • Discover stress-reduction techniques that can improve your quality of life and patient care

Click here to access previous sessions

Primary Care COVID-19 Collaborative
This series has ended. Please explore recorded sessions below for support.

  • Regional updates on COVID-19 cases, clinical workflows, screening and triaging patients, and testing availability
  • Guidance on common challenges associated with diagnosing and managing patients with COVID-19

Click here to access previous sessions

Using Telehealth: Practice Support for COVID-19 Preparedness
This series has ended. Please explore recorded sessions below for support.

  • Support for providing telehealth services including virtual check-ins, e-visits, and telephone visits
  • Guidance on telehealth platforms, billing, and workflows

Click here to access previous sessions


Practice Resources

Weekly WNC COVID-19 Regional Report

Practice Support Guide for COVID-19 | MAHEC
topic guides, tip sheets, and essential information

Webinars on COVID-19 | NC AHEC

Alternatives to Hospitalization

If you are caring for patients who have a DNR or who have requested not to be admitted to the ICU, CarePartners Home Health and Home Hospice are accepting referrals for patients who have tested positive or who have come in contact with someone who has tested positive for COVID-19.


Community Engagement and Inquiries

Please click the button below to learn how to

  • Donate medical supplies, equipment, expertise, time, or other resources
  • Access information about resources available in your community
  • Participate in student volunteer opportunites 


Community Resources

Asheville/Buncombe County Community Resources and Volunteer Needs | United Way 2-1-1

Buncombe County COVID-19 Community Updates

Centers for Disease Control and Prevention

North Carolina Department of Health and Human Services

Johns Hopkins Coronavirus COVID-19 Interactive Global Map