Provider Resilience: Assessing Compassion Fatigue and Cultivating Well-Being in Challenging Times (COVID-19)

Jun 25, 2020 Medicine Mental Health Nursing

Provider Resilience: Assessing Compassion Fatigue and Cultivating Well-Being in Challenging Times (COVID-19)


Interprofessional COVID-19 Aftermath Trainings

COVID-19 has changed the way healthcare professionals see the world. This webinar series held throughout June 2020 provides interprofessional healthcare workers the necessary tools to combat compassion fatigue and promote resilience in the aftermath of COVID-19.

Click here to view all of the events in this series

Special bundle rate available if you register for all five events in the series! Use the brochure/registration form to register

Resilience is the ability to recover from or adjust easily to misfortune, adversity, or change. In this interactive workshop, we will explore the concept of burnout within human service careers and the ethical implications for our professional and personal lives. We will center our discussion around the current COVID-19 crisis and the increased stress felt by human service professionals in managing both personal and professional demands within a changing landscape. We will examine recent research on the topic of resilience for human service professionals, including new strategies and tools for improving our capacity to monitor and address our own symptoms of compassion fatigue.

We will “get real” about self-care and wellness by exploring individual and systemic successes and setbacks in balancing demanding professional roles with the stress of life outside of work. To make the session beneficial to participants, we will complete an evidence-based comprehensive assessment to identify indicators of compassion fatigue and burnout, and each participant will create a concrete, personalized plan for incorporating self-care strategies both within and outside of the workday. We will explore how the current public health crisis impacts our ability to support our own well-being and will identify ways to support our wellness amid our current reality. We will also examine how elements of identity may impact our experience of burnout, and we will discuss the value of community and social networks in supporting those facing daily marginalization and oppression. Through reflection, video clips, and mindfulness activities, participants will engage in learning about prioritizing self-care in the real world.

This presenter is supported through the partnership between the University of North Carolina at Chapel Hill, School of Social Work and the NC AHEC Program.

Group Registrations

Registering 5 or more participants with one payment? Please use the paper registration form at the end of the PDF brochure. Send completed paper registrations for the full group to the Registration Team at MAHEC.

fax 828.257.4768 | scan and email

Group Rate Available

$40/person or $200/person total (if registering for all events in the series) | Five or more from same agency, registering & paying at same time
(add $15 to fee after 06/18/20)

*For full list of registration fees, please see the pdf brochure.

Check out the other programs in this series!

Trauma and Recovery for Adults - June 11, 2020

Technology-Based Clinical Supervision: Extending the Supervisory Reach - June 17, 2020

Critical Incident Response and Stress Management for Human Service Professionals - June 24, 2020

Ethical Action in Challenging Times - June 30, 2020

Target Audience

Physicians, nurses, social workers, psychologists, counselors, substance abuse professionals, case managers, adult clinicians, therapists, and others working with adults who have experienced trauma.


  • Describe indicators of compassion satisfaction and fatigue and identify the ethical and practice issues that result from compassion fatigue in the workplace
  • Discuss the common barriers to wellness in our current times, both on individual and systemic levels, that contribute to compassion fatigue for human service professionals
  • Outline strategies and tools that can be used in individual, group, and organizational levels to reduce burnout and increase provider resilience amid challenging times
  • Complete an in-depth analysis of participants’ own compassion satisfaction and fatigue, and define how indicators of compassion fatigue are present in their professional and personal lives
  • Create a personalized self-care plan that identifies strategies to improve physical, psychological, emotional, spiritual, and professional well-being


  • Amy S. Levine, MSW LCSW


Provider Resilience: Assessing Compassion Fatigue and Cultivating Well-Being in Challenging Times (COVID-19) - Webinar
6/25 1:00 PM–4:15 PM


.300 CEU

The Mountain Area Health Education Center designates this entire continuing education activity as meeting the criteria for .3 CEUs as established by the National Task Force on the Continuing Education Unit.

3.000 Contact Hours

MAHEC designates this continuing education activity as meeting the criteria for 3.0 Contact Hours.

3.000 NBCC Hours

Mountain Area Health Education Center (MAHEC) has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5514. Programs that do not qualify for NBCC credit are clearly identified. MAHEC is solely responsible for all aspects of the programs. 3.0 hours

3.000 Nursing Contact Hours

Credit awarded commensurate with participation

3.0 Nursing Contact Hours Activity # AP 008-1809

Mountain Area Health Education Center (MAHEC) is approved as a provider of nursing continuing professional development by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

3.000 AMA PRA Category 1 Credit

Accreditation: The Mountain Area Health Education Center (MAHEC) is accredited by the North Carolina Medical Society (NCMS) to provide continuing medical education for physicians.

Credit Designation: MAHEC designates this live activity for a maximum of 3.0 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

3.000 Contact Hours (category A) CE for NC Psychologists

MAHEC is recognized by the North Carolina Psychology Board as an approved Provider of Category A Continuing Education for North Carolina Licensed Psychologists. Approved for 3.0 hours Category A.


$55.00 Early Registration Fee
Applies 4/21/20–6/18/20
$70.00 Registration Fee
Applies 6/19/20–6/24/20
FREE Registration Fee - MAHEC Residents and Employees
Applies 4/21/20–6/24/20
Register Brochure / Registration Form