Establishing a rapport with the patient is crucial to the success of the medical appointment. When a language or cultural barrier exists, the health and comfort of the patient can be compromised. This workshop is designed to give the healthcare provider the information about a patient's condition. Participants will learn basic phrases to greet a patient, ask pertinent questions, and complete a patient history. Cultural information will also be presented to aid effective communication with the Hispanic population.
*Please note: Snow date is Tuesday, January 23, 2018!
Healthcare clinicians, including pharmacists and pharmacy technicians as well as dental healthcare providers
- Greet a patient in Spanish
- Discuss cultural differences in the Latino population
- Pronounce medical terminology in Spanish
- Complete a basic history and perform a physical assessment in Spanish